What were you doing (or trying to do) when the keyboard stopped working? have you been able to try out any other BT keyboard with your iPhone? Try out the focus Blue with any other device? there will also be a Diagnostics Mode, which your Users' Guide you would've got with the Focus will tell you about (in one of the appendices, I think), that'll tell you how to test the keys and buttons on the display with the displayed disconnected. .

----- Original Message ----- From: "Haya Simkin & guide dog Pammy" <[email protected]>
To: <[email protected]>
Sent: Tuesday, November 04, 2014 7:52 PM
Subject: Re: Urgent help with Focus 40 Blue keyboard


Yes.

Haya Simkin & guide dog Pammy
Sent from my iPhone

On Nov 4, 2014, at 21:01, Kimber Gardner <[email protected]> wrote:

Is the display working otherwise?

On 11/4/14, Haya Simkin & guide dog Pammy <[email protected]> wrote:
Hi everyone,
A couple of days ago the keyboard on my Focus 40 Blue Braille display
stopped working with my iPhone (and my Mac). I really need it for university
to take notes. I've only had it for about a week and a half. My dealer
hasn't gotten back to me about this yet. First of all, how do I get the display writing again? Second of all, how might I have gotten into this
mess? Third of all, how do I prevent it from happening again?

I really need your advice about this. I'd be very appreciative of any help I
could get. Thanks,,



Haya Simkin & guide dog Pammy
Sent from my iPhone

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Kimberly

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