AT&T has really dropped the ball on this iPhone release. I ordered my phone the day of launch, since they didn’t have any in a store. When it was time for my phone to ship, they sent me an email saying my order had been canceled for 1 of the following reasons. Incorrect billing address, debit card funds not available, and the most BS 1 was item no longer available. So I calmly called customer care, they told me to go in to the store and they could fix this issue and get my phone on schedule. The store proceeded to tell me it wasn’t there fault. Needless to say I lost my temper, told them to fix it or I was going across the street to the other T. Long story short, customer care fix the issue, I got my phone that Friday, stayed with AT&T, and all is well. Apparently the computer couldn’t handle the amount of orders for that time line, so it generated that email so it wouldn’t have to explain why some couldn’t get there phone. Dec 18, 2014, at 6:37 PM, Vicky Collins <v-coll...@sbcglobal.net> wrote:
> > First, for any of you following my adventure with the AT&T Next plan, you > might remember that I tried to pay off that plan with the My AT&T app; and, > while the app did offer me the opportunity to pay off the installment plan, > in the end, it credited the payment to my combined billing regular phone > bill. I then called AT&T twice, and they said they would fix; but, if it > didn't go through for some reason, I could call back for a refund within > seventy-two hours. Needless to say, when I got my phone bill for the second > time with the Next plan still in place; I did call back for the refund; and, > surprisingly, it did indeed get credited to my card within the 72 hours. > Both AT&T agents told me I could go to an AT&T store, where they could > actually get the paying off of the plan to work; but, what with Christmas and > all, I'll likely just hold off a bit. > > Second, in one of my messages regarding my 6 plus, I mentioned wanting to get > a case with a built-in screen protector. And, I finally settled on the > ArmorBox i-Blason model. It does have the built-in screen protector, and the > phone fits snugly in the case. No instructions came telling how to put the > phone in the case, although there is a video on thei-blason.com > web site. All the ports are covered, and the case has held up quite well so > far. I purchased the case from Amazon for about twenty-six dollars including > the shipping, was given tracking information, right down to the fact that I > should check my mailbox for the delivery, but the case may also be had from > the i-Blason site. Here is the link from Amazon: > > www.amazon.com/gp/aw/d/B00M0RDH7E/ref=mp_s_a_1_9?qid=1418900475&s > r=8-9&pi=SL75 > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
