Hello Todd, After 2 days of playing phone tag with Zack, we were able to have an interesting discussion last night. It seems as if this is in fact a new bug in iOS 8!!! I would encourage you to let them know if you haven't already. If you have you & I are a part of a small number of people who have reported this bug.
I'm really impressed with the length Zack went to to replicate this bug! I told him I thought it was a connection between Zoom & VoiceOver which only started after iOS 8. As the two worked well and as expected in iOS 7. I'd never updated my old iPad and don't use my iPhone 6 Plus in landscape mode so hadn't tried it until I noticed that the same thing happened on both devices. With this information Zack tried turning on zoom & Voiceover at home on his personal iPad that was running iOS 7 and it worked as it used to. He then did the same thing on his wife's iPad running a later version of 7 and it worked as it should. He went back to work & tried it on a number of devices running iOS 8 and there was the dreaded problem!!! With Zoom and VoiceOver the bug was there! He then went to talk to some engineers who did the same thing on a number of devices and they all saw it! As I said I encourage you to report this bug! He said a small number of people have reported it but because he cared enough about it and brought it to keep people's attention they are escalating the priority of this issue!!! He also has said he'll be in touch with me in the future and he likes building relationships with people. So he encouraged me to keep his information and report other issues to him. He also told me I was excellent at isolating the issue. As I said only a tiny number of people reported this, 37!!!!! So normally this bug would be last on the list but it's being given priority since it worked so well before. Unfortunately for now those of us who use zoom & voiceover have to use them one at a time! Katey. Sent from my iPad > On Dec 30, 2014, at 11:24 AM, Todd W <toddstechby...@gmail.com> wrote: > > Katey, > > Sorry I'm coming in on this late but I experienced the same issue with the 3 > finger swipe when in horizontal orientation if Zoom is enabled. Trying to > scroll through a list of items is impossible but works in portrait > orientation. Turning Zoom off fixes the issue for me, which is a pain since > then if I need to zoom I have to turn VO off and use standard pinch to zoom. > This seems to have started with iOS 8 for me. > > Todd > > >> On Sun, Dec 28, 2014 at 9:06 PM, Katey Glass <katey...@gmail.com> wrote: >> Funny you'd say that! Zack called me back, he's going to work with me >> tomorrow to see if that's the problem. He did agree that they have >> conflicting jesters. Plus he wants me to take pictures of my devices when >> the spotlight keyboard is on the side. >> >> Thanks, >> >> Katey. >> >> Sent from my iPad >> >> > On Dec 28, 2014, at 6:30 PM, Richard Turner <rich...@turner42.com> wrote: >> > >> > VO and Zoom really do not work very well together. >> > For one, many of the gestures are different for VO if Zoom is running. >> > >> > I'd recommend just using VO and save yourself the headache of dealing with >> > them together. >> > >> > Good luck, >> > Richard >> > >> > >> > -----Original Message----- >> > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> > Of Katey Glass >> > Sent: Sunday, December 28, 2014 3:19 PM >> > To: viphone@googlegroups.com >> > Subject: Re: New iPad Air 2 >> > >> > I set up my iPad Air >> > 2 as a new device and when I only had VO running it allows me to swipe >> > home pages in both landscape and portrait modes. But as soon as I add >> > Zoom and have it running with VO the odd behavior starts again where >> > swiping only works in landscape mode. I tested it on my iPhone 6+ and >> > when I turned off zoom and only voiceover was running it worked >> > perfectly!!! So It appears to be a VO & Zoom conflict. I'm waiting for >> > zack to call me back. If he doesn't in a little bit I may call and let >> > someone else help. As I didn't get a case number. >> > >> > Any other VO & zoom users? >> > >> > Katey. >> > >> > >> > Sent from my iPad >> > >> >> On Dec 28, 2014, at 3:55 PM, Katey Glass <katey...@gmail.com> wrote: >> >> >> >> Well we >> >> Hen Zac set the fingerprint on an iPad Air 2 it worked both ways for him. >> >> Looks like I have to set it up as a new device. Yuck!!! >> >> >> >> Katey. >> >> >> >> Sent from my iPad >> >> >> >>> On Dec 28, 2014, at 3:24 PM, Katey Glass <katey...@gmail.com> wrote: >> >>> >> >>> Yes I am. I reset all my accessibility settings and passcode & >> >>> fingerprint then tried the 3 finger swipe only to see it was locked to >> >>> landscape! So somehow when I set my fingerprint is how it will be >> >>> locked for use. Right now I'm on the phone with apple Accessibility to >> >>> see if they can reproduce the problem. >> >>> >> >>> Ad it seems as if it gets locked in the way the fingerprint was set in. >> >>> >> >>> Katey. >> >>> >> >>> Sent from my iPad >> >>> >> >>>> On Dec 28, 2014, at 1:37 PM, Richard Turner <rich...@turner42.com> >> >>>> wrote: >> >>>> >> >>>> So, are you saying that the keyboard shows up as if it were portrait? >> >>>> So, when you have it landscaped, the keyboard is on the short side so >> >>>> you have to turn it portrait to use the spotlight search? >> >>>> >> >>>> That seems rather strange indeed. >> >>>> >> >>>> Richard >> >>>> >> >>>> >> >>>> -----Original Message----- >> >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> >>>> Behalf Of Katey Glass >> >>>> Sent: Sunday, December 28, 2014 10:26 AM >> >>>> To: viphone@googlegroups.com >> >>>> Subject: Re: New iPad Air 2 >> >>>> >> >>>> Well, I did a reset of my settings and it solved part of my problem! >> >>>> I can now use the 3 finger jesture to switch between home screens in >> >>>> landscape mode. It also let's me scroll web pages & email in landscape >> >>>> mode as well. The only strange thing is the keyboard for spotlight >> >>>> view still shows up on the right sideways!!! Both with VO on & off. >> >>>> >> >>>> All I need to do is reset all my settings back to how I like them but >> >>>> no data was lost! Wonder if it would help some slightly odd behaviour >> >>>> I see on my 6+? >> >>>> >> >>>> Thanks >> >>>> >> >>>> Katey. >> >>>> >> >>>> Sent from my iPad >> >>>> >> >>>>> On Dec 28, 2014, at 1:20 AM, Sieghard Weitzel <siegh...@live.ca> wrote: >> >>>>> >> >>>>> Well, I'd do a factory reset and if you can consistently reproduce the >> >>>>> issue where the virtual keyboard shows up sideways when you turn the >> >>>>> iPad, then it's quite likely that the or whatever hardware is used to >> >>>>> determine the orientation is faulty and it should be replaced. >> >>>>> >> >>>>> -----Original Message----- >> >>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> >>>>> Behalf Of Katey Glass >> >>>>> Sent: Saturday, December 27, 2014 9:52 PM >> >>>>> To: viphone@googlegroups.com >> >>>>> Subject: Re: New iPad Air 2 >> >>>>> >> >>>>> No it's not. I thought the same. So I checked. >> >>>>> >> >>>>> Thanks >> >>>>> >> >>>>> Katey >> >>>>> >> >>>>> Sent from my iPad >> >>>>> >> >>>>>> On Dec 28, 2014, at 12:33 AM, Sieghard Weitzel <siegh...@live.ca> >> >>>>>> wrote: >> >>>>>> >> >>>>>> Sounds like orientation is locked to portrait. >> >>>>>> >> >>>>>> -----Original Message----- >> >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> >>>>>> Behalf Of Katey Glass >> >>>>>> Sent: Saturday, December 27, 2014 8:56 PM >> >>>>>> To: <viphone@googlegroups.com> >> >>>>>> Subject: Re: New iPad Air 2 >> >>>>>> >> >>>>>> I guess I'm the only one who's seen this behavior on the iPad after a >> >>>>>> restore? Well, I also found the same thing happens when I turn my >> >>>>>> iPhone 6+ into landscape mode it acts the same way. I may call Apple >> >>>>>> Accessability to see if they've heard of this. >> >>>>>> >> >>>>>> Btw when I was in an Apple Store I tried an iPad Air 2 in landscape >> >>>>>> mode and it acted fine. Wonder if resetting all my settings would >> >>>>>> fix it. Also I noticed when I try to use the spotlight search in >> >>>>>> landscape mode the keyboard is at the right side sideways like it's >> >>>>>> in portrait mode!!! My fiancé's doesn't do this. This happens >> >>>>>> weather voiceover is on or not. >> >>>>>> >> >>>>>> I also found I can't scroll in web pages in landscape mode. Does >> >>>>>> anyone have any suggestions as to why this is happening? Any >> >>>>>> suggestions would be appreciated. >> >>>>>> >> >>>>>> Katey. >> >>>>>> >> >>>>>> Sent from my iPad >> >>>>>> >> >>>>>>> On Dec 27, 2014, at 12:48 AM, Katey Glass <katey...@gmail.com> wrote: >> >>>>>>> >> >>>>>>> I wonder if I should just do a fresh install? >> >>>>>>> >> >>>>>>> Katey. >> >>>>>>> >> >>>>>>> Sent from my iPad >> >>>>>>> >> >>>>>>>> On Dec 27, 2014, at 12:46 AM, Katey Glass <katey...@gmail.com> >> >>>>>>>> wrote: >> >>>>>>>> >> >>>>>>>> Good evening, >> >>>>>>>> >> >>>>>>>> I just got a new iPad Air 2 and did a restore from my 3rd Gen iPad >> >>>>>>>> now when I put it into landscape mode I cannot do a 3 finger swipe >> >>>>>>>> between pages or a 3 finger swipe up and down my email list. >> >>>>>>>> However when it's in portrait mode the. 3 finger swipe does what t >> >>>>>>>> should. >> >>>>>>>> >> >>>>>>>> Is this because I hadn't updated my 3 rd gen iPad? Or some other >> >>>>>>>> corruption from my iCloud backup??? >> >>>>>>>> >> >>>>>>>> Many thanks, >> >>>>>>>> >> >>>>>>>> Katey. >> >>>>>>>> >> >>>>>>>> Sent from my iPad >> >>>>>> >> >>>>>> -- >> >>>>>> The following information is important for all members of the viphone >> >>>>>> list. All new members to the this list are moderated by default. 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