I don't know all the logic for some common problems. However, if someone wants to put together procedures (just rough drafts) I can and will be willing to post them and even draw the flowcharts.
----- Original Message ----- From: "Beerse, Corni" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, 2002-05-30 07:59 Subject: RE: Cannot connect to the VNC server > > -----Original Message----- > > From: Terje Trane [mailto:[EMAIL PROTECTED]] > > > An idea.... > > > > I used to work with some IBM equipment and in the > > documentation there were > > flowcharts about how to troubleshoot faults. Quite helpful > > actually. What > > about getting somthing like that into the documantation > > and/or faq? (It > > dowesn't have to be an actual chart, just a numbered list > > with instructions > > like: "If ok skip to no. x" ) > > Volunteer? > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On > > > Behalf Of Beerse, Corni > > > Sent: Thursday, May 30, 2002 9:00 AM > > > To: '[EMAIL PROTECTED]' > > > Subject: RE: Cannot connect to the VNC server > > > > > > > > > IF there is no reply on a `telnet machine 5800`, then the > > vncserver is not > > > running (at least not at the default port 5800). > > > > > > If you are sure it is running, check at what displaynumber. Add > > > the display > > > number to the portnumber (say 5800 and 7 makes 5807) and try a > > > telnet again > > > to the new port number. > > > > > > If the server is not running, start it... > > > > > > If it is to be run as a service (from which you can login) > > then you might > > > need to be logged in as an administrator. Otherwise, you > > need to login at > > > the machine and start vncserver to gain remote access. > > > > > > CBee > > > > > > > > > > > > -- > > > C. Beerse > > > mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > talkto:+31(71)5256660 > > > > > > > > > -----Original Message----- > > > From: Dilash Krishnapillai [mailto:[EMAIL PROTECTED]] > > > Sent: Wednesday, May 29, 2002 3:37 PM > > > To: '[EMAIL PROTECTED]' > > > Subject: RE: Cannot connect to the VNC server > > > > > > > > > When I try 'telnet <ip address of the vncserver> 5800', I get no > > > reply back. > > > I could ping the machine, but when I try to telnet, it just goes > > > to a blank > > > screen and does nothing. There is no firewall involved. > > > > > > When I try to connect to the server through the vncviewer, > > it just times > > > out. There is no response at all. > > > > > > Would this information help to narrow down the problem?? > > > > > > Thanks, > > > > > > Dilash.K > > > > > > -----Original Message----- > > > From: "Beerse, Corni" [mailto:[EMAIL PROTECTED]] > > > Sent: Wednesday, May 29, 2002 4:21 AM > > > To: '[EMAIL PROTECTED]' > > > Subject: RE: Cannot connect to the VNC server > > > > > > > > > > > > > -----Original Message----- > > > > From: Dilash Krishnapillai [ > mailto:[EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]> ] > > > > > > This is a very basic problem, but causing me real headache. I > > > have installed > > > the VNC server on a large number of Windows 2000 machines. > > > Connecting from a > > > client machine works for 95% of the servers. But I am not > > > able to connect to > > > a few machines. I am not sure, what did I do wrong with these > > > few machines. > > > Both the server and client environments are Windows 2000. I > > > have set VNC as > > > a service on the server machines and I could verify that the > > > service has > > > been started and running fine. But when I try to connect to > > > that machine > > > using the IP address, I get nothing back. I don't even get an > > > error message > > > or anything. I have uninstalled and reinstalled VNC on these troubling > > > machines, but no luck. > > > > > > > Some things to have a look: > > Does the machine respond to it's ip address? Can you ping it? Can > > you see a > > share on it from an other machine? Does it repot the proper ip address on > > the proper port? (I have a machine with 2 ethernet addresses: one for the > > server room network and one for the external connection. This causes some > > problems if you don't configure all parts properly) Try ipconfig, > > ifconfig, > > winipcfg or other tool to check the actual configuration on the machine. > > Correct this yourself. > > > > Is there some firewalling that can cause trouble? Fix this yourself. > > > > Try telnet to the vnc port: `telnet vncserver 5800`. You should get a line > > of text with 'rfb' in it. > > > > How long does it take for the vncviewer to say it has some troubles? Is it > > an immediate response or can it be on a time-out? Immediate responses > > indicate a running server which does not allow you to connect. > > > > > > > > Success CBee. > > _______________________________________________ > > VNC-List mailing list > > [EMAIL PROTECTED] > > http://www.realvnc.com/mailman/listinfo/vnc-list > _______________________________________________ > VNC-List mailing list > [EMAIL PROTECTED] > http://www.realvnc.com/mailman/listinfo/vnc-list > _______________________________________________ > VNC-List mailing list > [EMAIL PROTECTED] > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list
