Quick Diagram:

PC1 
----------------------Firewall---------------------------------((Internet))---------------------PC2

(standard modes)
If PC1 is remote controlling PC2  then you need 5900 outbound (this
can change depending on the setup of PC2)

If PC1 is being controlled by PC2 then you need 5900 inbound (port map
on firewall or option can change this port)

(reverse modes)
If PC1 is being controlled by PC2, BUT PC1 initiates the connection
(add listener) then you need 5500 outbound

If PC2 is being controlled by PC1, BUT PC2 initiates the connection
(add listener) then you need 5500 inbound

Hope this helps clear up some of the port stuff up.

Let me know which way you are going if you still have problems.

--Angelo

On Mon, 25 Oct 2004 17:20:16 -0700, Kim Fehrenbach
<[EMAIL PROTECTED]> wrote:
> I have a user who needs to connect to a VNC viewer.  We are behind an
> ISA firewall, and I have opened port 5500 outbound.  I am closer to
> connecting, but still not getting there.  I get the Attempting to
> Connect to host, but an error pops up indicating "unable to connect to
> host: Connection timed out (10060).  I've also tried opening up port
> 5900, which was also unsuccessful.  I have never used this application
> before, and only one user needs it.  Any help would be appreciated.
> 
> -Kim
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