Han,

Please use the web form to obtain technical support.

Cheers,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Han Soh
> Sent: 15 July 2005 02:04
> To: [email protected]
> Subject: Question re: remote re-start
> 
> 
> OK, so I just bought the license. 
> 
>  
> 
> Tech Support said that I can restart a machine remotely and 
> have control over the computer when it re-boots. 
> 
>  
> 
> I've tried and I can't do it. 
> 
>  
> 
> It's probably because VNC Server is not running prior to 
> signing in past the Windows Logon screen. Is this a correct 
> assumption?
> 
>  
> 
> I asked some people about how to eliminate the Windows LogIn. 
> One person mentioned that for software like VNC, the best way 
> to solve this issue is through some options in the VNC 
> software (i.e., NOT changing the Windows security step). 
> 
> 
> Can anybody confirm? Please advise. Much appreciated!
> 
>  
> 
>  
> 
> han
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