Sounds like your VPN is misconfigured. Do you have a separate internal DNS
server on the network you are connecting to via VPN? Also, are you using the
PPTP VPN or IPSEC. I don't know much about IPSEC VPNs, but when we connect
to the PPTP VPN, it "just works." One thing I've learned, though, is that
you have to use the FQDN of the machine you're trying to reach, just putting
"mymachine" in there won't work (at least not for us.) You have to use
"mymachine.mydomain.tld" and that should work. Alternatively, you can try
using just the IP address (assuming it's a static IP) to try and
ping/connect. If you can't ping the server machine, then it's NOT a VNC
problem, it's a lower-level problem somewhere, probably either in the TCP/IP
settings or in the VPN settings. I can't stress enough that if you can't
ping the server machine, then you won't be able to VNC to it, in all
likelihood.

-----Original Message-----
From: Tobias M Ruby [mailto:[EMAIL PROTECTED]
Sent: Monday, August 22, 2005 11:57 AM
To: John Aldrich
Cc: vnc-list@realvnc.com
Subject: Re: VNC thru VPN - problems


Thanks forr the answer.

But nothing has changed on the server computer, so I am 99 % sure its 
not the server.
When I am connected to the VPN I cant ping the server ip.
Also when I disconnect the VPN, it sometimes disconnect my MSN Messenger.

Does that make any sense? It did not do these things when I used it last.

Tobias

John Aldrich wrote:

>Tobias:
>The easiest way to ensure that the VNC server is correctly configured is to
>visit http://www.gotomyvnc.com from the 'server' computer. Then, if the
>website finds a server listening, at least you know it's configured
>correctly. Based on your description, it sounds like the server is a) not
>listening or b) listening on a non-standard port. Double-check the server
>settings and at least you'll be a step closer to getting connected.
>       John
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
>Behalf Of Tobias M Ruby
>Sent: Monday, August 22, 2005 10:41 AM
>To: vnc-list@realvnc.com
>Subject: VNC thru VPN - problems
>
>
>Hello
>
>I use VPN in Win XP Pro sp2 to connect to my computer at work.
>And  realvnc for  using the computer.
>
>But, I have recently formattet  my home computer and I'am having some 
>trouble with getting realvnc to work again.
>I have done a few times before and it has never been a problem.
>
>It easily connect to the computer thru vpn, but when I try vnc it just 
>timeouts.
>
>I have disabled all firewall and such and I am using the exact same 
>setup as I have used before.
>
>Does anybody know a way I can test the connection? or find out what the 
>problems is.
>
>Or does anybody have a idea of what could be wrong.
>
>Please help me out, I need it for work.
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