I've used this product for many years, and I must say that it has been a
great tool. The only issue is keeping the IP address visible for a longer
period of time. I normally have the person roll their mouse over the VNC
icon in the systray, they read the IP, and I connect to them for
troubleshooting. The IP goes away in roughly five seconds, and will not come
back. Any thoughts about this? Thanks...
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