Hi, Recently we needed to replace our (comprimised) remote administration software on our server. While still working in the previous remote administration I installed the free version VNC on our server, connected to VNC, then deinstalled the old remote administration software. We missed some functionality in the free version so we thought about installing the enterprise VNC version. So I downloaded the software on the server and installed the enterprise edition. I think I have a problem now :-) The enterprise edition doesn't allow me to connect to the server anymore. I get the message "Server license key is missing, invalid or has expired" etc. I don't have a license so I'm guessing the 'missing' part of this message is my problem. Somehow I think I just shot myself in the foot :-)
Is there a way to resolve this remotely? I was trying to get the enterprise edition to evaluate it so I have no license key to give to VNC. I truly hope a trip to the datacenter can be avoided. And if I do need to go to the datacenter what do I need to give the VNC server to have it in evaluation mode and accept remote connections? Some extra information: The free VNC edition was installed last week. The enterprise edition was downloaded and installed today (3 sept 2007) If need be I can reboot the server remotely, it is on a powerstrip that I can control Remote desktop (RDP) is not active on the server Server OS is Windows 2000 Server Not my brightests of days and moments, sigh.... Cheers, Steven Spierenburg _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
