Sigrid Hi, it could be a number of factors, but I'm guessing if she's here in California (as am i) that it's an issue with the IP address changing.
You could configure using a DDNS service, to try prevent this in the future. Alternatively, the software from my company also keeps association - regardless of IP address. You can download the latest version here http://alpha.yoics.com, the download is free. If I can help more, feel free to email me directly. Ryo -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sigrid Macdonald Sent: Sunday, September 23, 2007 11:31 AM To: vnc-list@realvnc.com Subject: lost my connection Hi everyone, I have remote access to my sister's computer. She lives in California and is visually impaired. She had a power blackout several weeks ago and her computer went down. Since then, I've lost my remote access. I get an error message that looks like this: Unable to connect to remote host. Connection timed out (error 10060). Those may not be the exact words but it's something like that. How can I get it up and running? Does it have to be done on her end? If so, I need to explain it to her computer trainer. Any advice? Many thanks! Sigrid Sigrid Macdonald Author and Editor http://damourroad.blogspot.com _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
