Hi Mike, This sounds like some sort of networking issue with the host operating system or network environment. Are you connecting via a VPN?
Cheers, -- Wez @ RealVNC Ltd > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Cavanagh > Sent: 16 November 2007 15:35 > To: vnc-list@realvnc.com > Subject: RE: windows 2003 connection loss > > Wez, > We use VNC internally on our trusted network. Also, I have > downloaded version 4.1.2, but not had the opportunity to > deploy it yet. > > Regarding my server question, I see the following messages in > the application log: > Connections: closed: 192.168.11.51::4749 (Clean Disconnection) > -- when I close my VNC window > > Connections: closed: 192.168.11.51::1238 (Timed Out) -- > when the server quits responding and I eventually see the > reconnect message. > > Occasionally: > Connections: closed: 192.168.10.49::1342 (write: > Connection aborted (10053)) -- I think this is when it fails > to re-paint the screen completely, aborts, and prompts to re-connect > > > Server Time Out: > Typically, the server Times Out, prompts to re-connect, and > all is fine. > Sometimes, the server will Time Out, prompt for re-connect, > Connects with no response and Times Out again. I have seen > this happen up to 15 times in a row. If it happens more than > 5 times in a row, I typically, answer no to re-connect, wait > a few minutes, and then I can re-connect again. > > During these events, the re-connect paints the entire screen > again and then I either have control or the session is still > timing out and eventually prompts to re-connect. > > This only happens on my SBS server system. No other PC > device running Server Mode has this problem. Just the new SBS Server. > > As I said, during these Time Out periods, I can communicate > with the server on other services without problem. Just not VNC. > > In regards to Teng-Fond Seak's question: I installed VNC by > launching the EXE, not via Add/Remove Programs. > > Thanks, > Mike > > > > -----Original Message----- > From: James Weatherall [mailto:[EMAIL PROTECTED] > Sent: Friday, November 16, 2007 2:29 AM > To: Mike Cavanagh; vnc-list@realvnc.com > Subject: RE: windows 2003 connection loss > > Mike, > > Firstly, VNC Free Edition is not designed to be used directly > over an untrusted network. Additionally, VNC Free Edition > 4.1.1 had a security vulnerability, so you should upgrade any > machines that are using it to version 4.1.2 immediately. > > As for the lack of response from the server, this usually > indicates some sort of networking issue, e.g. dodgy wireless > router, misconfigured VPN or third-party firewall/anti-virus > software interference. You can check the Application Event > Log of the server computer for errors and "disconnected" > messages to determine why the original connection was closed > by the server. > > Cheers, > > -- > Wez @ RealVNC Ltd > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Mike Cavanagh > > Sent: 15 November 2007 23:06 > > To: vnc-list@realvnc.com > > Subject: windows 2003 connection loss > > > > I have Version RealVNC 4.1.1 Free Edition running in my environment. > > Every PC with it runs fine. > > > > I just added a Windows 2003 Small Business Server to the > environment > > and added RealVNC to it. RealVNC Server runs in Service Mode. > > > > > > > > > > > > I am experiencing disconnects from the server. I notice > the session > > quits responding and eventually, I get the dialog box > asking if I want > > to reconnect. I select yes and I am immediately > re-connected. During > > the no response period, I am able to communicate with the > server using > > other tools (file shares, Ping, nbtstat, etc). > > > > > > > > Does anyone have any ideas why the software occasionally quits > > responding? As I said in the beginning, all other PCs work fine. > > > > > > > > Thanks, > > > > Mike Cavanagh > > _______________________________________________ > > VNC-List mailing list > > VNC-List@realvnc.com > > To remove yourself from the list visit: > > http://www.realvnc.com/mailman/listinfo/vnc-list > > > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list > _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
