Clarification: I provide a shortcut on their desktop which connects their VNC server to my listening client.
(That could have been very misleading!) Phil -----Original Message----- Message: 4 From: "Philip Herlihy" <phi...@herlihy.eu.com> To: "'Roger Withnell'" <ro...@upperbridge.co.uk>, <vnc-list@realvnc.com> Subject: RE: Connecting to a server behind a router Date: Sun, 25 Jan 2009 21:22:16 -0000 For the second scenario, you have to have a server on your customer's machine. Oddly enough I've just described this scenario on this mailing list. I'm not aware of a way of getting the VNC server onto the client's machine without getting them to install it, although if you Google for PCHelpware or UltraVNC SC you'll see there are solutions available where the server is a single downloadable which runs without installation. I'd certainly be interested myself in a way of getting RealVNC on a customer's machine without them having to install it. Some customers have managed to install the server themselves following instructions I've put on the web, but most assume (wrongly) that it's beyond them, and I end up visiting first. I'm not short of work, so I don't miss the ones I can't get to. I've wondered if it's possible to script an installation, or provide a msi file, but I've not had time to look into this. Once you have the server on the customer's machine, you can use the listening client method to set up the first connection, and use that to configure their router to allow incoming connections. I provide a shortcut on their desktop which runs the listening client. HTH Phil _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list