Can you grab the crash dump for the viewer, zip it up, and email it to me directly and we'll investigate further?
Thanks, -- Wez @ RealVNC Ltd > -----Original Message----- > From: vnc-list-ad...@realvnc.com [mailto:vnc-list-ad...@realvnc.com] On > Behalf Of Bug Hunter > Sent: 10 March 2009 17:14 > To: james.weather...@realvnc.com > Cc: vnc-list@realvnc.com > Subject: Re: Sporadic crash with VNC Viewer 4.4.3 on Mac OS X 10.5.6 > > The VNC Viewer application running on the MacBook Pro crashes entirely > and > needs to be restarted. > > On Tue, Mar 10, 2009 at 8:34 AM, James Weatherall <j...@realvnc.com> > wrote: > > > And can you clarify whether by crash you actually mean that the > VNC > > Viewer process crashes, or simply that it disconnects from the VNC > Server? > > > > > > > > Regards, > > > > > > > > -- > > > > Wez @ RealVNC Ltd > > > > > > > > > > > > *From:* Bug Hunter [mailto:bugho...@gmail.com] > > *Sent:* 09 March 2009 16:47 > > *To:* james.weather...@realvnc.com > > *Cc:* vnc-list@realvnc.com > > > > *Subject:* Re: Sporadic crash with VNC Viewer 4.4.3 on Mac OS X > 10.5.6 > > > > > > > > vncserver version: > > Xvnc version 4.0 - built Jan 10 2007 07:53:09 > > Underlying X server release 60801000, The X.Org Foundation > > > > platform: > > Red Hat Enterprise Linux ES release 4 (Nahant Update 5) > > > > On Mon, Mar 9, 2009 at 12:39 PM, James Weatherall <j...@realvnc.com> > > wrote: > > > > Do you have details of the VNC Server version & platform that you are > > connecting to when you hit these problems? > > > > -- > > Wez @ RealVNC Ltd > > > > > > > > > -----Original Message----- > > > From: vnc-list-ad...@realvnc.com [mailto:vnc-list- > ad...@realvnc.com] On > > > Behalf Of Bug Hunter > > > Sent: 09 March 2009 14:35 > > > To: vnc-list@realvnc.com > > > Subject: Re: Sporadic crash with VNC Viewer 4.4.3 on Mac OS X > 10.5.6 > > > > > > I've found the culprit. > > > > > > Changing the PreferredEncoding from ZRLE to Hextile stops the > crashing. > > > > > > (Options -> Advanced -> Expert, scroll down to PreferredEncoding) > > > > > > On Sat, Mar 7, 2009 at 12:19 PM, Bug Hunter <bugho...@gmail.com> > wrote: > > > > > > > Just bought a new Intel-based MacBook Pro running Mac OS X > 10.5.6. > > > > > > > > I installed the latest 4.4.3 Mac OS X Univeral VNC Viewer and it > is > > > very > > > > unstable, crashing randomly. > > > > > > > > > > > > > > > > > _______________________________________________ > > > VNC-List mailing list > > > VNC-List@realvnc.com > > > To remove yourself from the list visit: > > > http://www.realvnc.com/mailman/listinfo/vnc-list > > > > > > > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
