I know I read about this in past archives, but the answers weren't very
clear.  We have VNC installed on our entire organization of about ~600 PC's.
Most of them are running Windows NT 4.0 Workstation SP5, some SP6, connected
to corporate here via 384k frame-relay lines.

When connecting to these PC's via Windows 2000 Professional, we are almost
guaranteed to bluescreen.  On an NT 4.0 Workstation box, it works fine and
we can connect to as many computers as we like daily without fear of
crashing.

However, most of us in IS run Windows 2000 for other reasons, and we are
required to VNC into servers and branch office computers.  We have a variety
of computers here, all with different video cards.  For instance, I have a
Dell Dimension XPS P3 with an ATI All-in-Wonder Pro.  Factory installed, it
came with an NVIDIA GeForce 256.  With either one of those cards installed,
with two different re-loads of the OS, I would get BSODs when VNCing in to a
PC for a minute or so.

We also have some eMachines with ATI Rage Pro chipsets in them, and they
BSOD under 2000 as well.  We have a few high-end Dell Workstations
(Precision) that bluescreen with the factory Matrox G400 card(s).

The BSODs can be reproduced at will.  A working config SOMETIMES is putting
VNC in 8-bit, scaling down to 1/2 to make the remote screen size smaller,
and using CoRRE encoding.  However, it only lasts for about 2 minutes.
Symptoms are that you lose keyboard and mouse control, and once you realize
you have lost control, you have about 5 seconds to close the VNC window
before your computer BSOD's.

I have tried every driver available for each one of these video cards, and
we are not successful.  We're using the latest version of VNC on both the
branch office computers AND the workstations.

Is there a more concrete solution to the 2000 problem other than "fix your
video driver"?  I have been thinking about going back to an OLD version of
the VNC viewer, because at my last company we had VNC deployed everywhere,
and, though I was using a much older version (think 2 years ago), I had
*NEVER* seen this problem.

Chad Pommiss <[EMAIL PROTECTED]>
LAN Administrator - Sears Home Improvement Products
(407) 767-0990 x107 | Fax (407) 551-3169 | (800) 222-5030
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