LOL -

BTW, Richard, does your company do "general" remote VNC support - or is it
purely a byproduct of other things you do?  I haven't seen anything about
organizations which specialize in this for external remote connectivity
anywhere...

----- Original Message -----
From: "Richard Clegg" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, 2002-04-26 08:34
Subject: RE: Stupid Organizational Support Answers [Was: Re: No binaries!]


> On behalf of support departments everywhere ... the worst I've had today is
>
> Me "Can I talk you through changing VNC password so I can fix it?"
> Customer "No, I want to be there when you fix it."
> Me "But you're there now."
> Customer "I don't want it fixed now."
> Me "So why did you phone?"
> Customer "Because I want it fixed on Monday.  I wanted to let you know now
> so you could think about how to fix it."
> Me "But I know how to fix it!"
> Customer "Well, you'll still have to wait till Monday."
>
> Ah customers, can't live with them, can't shoot them ...
>
> -----Original Message-----
> From: Alex K. Angelopoulos [mailto:[EMAIL PROTECTED]]
> Sent: 26 April 2002 14:15
> To: [EMAIL PROTECTED]
> Subject: Stupid Organizational Support Answers [Was: Re: No binaries!]
>
>
> Sounds like you're in good shape, Glenn..
>
> The one I always hate is -
>
> "Is it fixed yet??"
> " Is _what_ fixed yet?"
>
> ----- Original Message -----
> From: "Glenn Mabbutt" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, 2002-04-25 14:18
> Subject: RE: No binaries! [Was: RE: Getting started with Win NT4]
>
>
> > Sorry for my poor attempt at humour - been spending much of today dealing
> > with Worldcom's North America-wide routing problems...
> >
> > "Is it fixed yet??"
> > "no."
> > "Is it fixed yet??"
> > "no."
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