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Today's Topics:

   1. Re: SIP and/or Skinny call packet capture system (Anthony Orlando)
   2. 311 on Level 3 (Eric Wieling)
   3. Re: 311 on Level 3 (Paul Timmins)
   4. Re: 311 on Level 3 (Ryan Delgrosso)
   5. Re: 311 on Level 3 (Adam Baird)
   6. Re: 311 on Level 3 (Scott Berkman)


----------------------------------------------------------------------

Message: 1
Date: Mon, 22 Oct 2012 09:07:54 -0700
From: Anthony Orlando <[email protected]>
To: slava kosoy <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] SIP and/or Skinny call packet capture system
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"

Empirix. I've evaluated most on the market and found them to be the best. 

On Oct 22, 2012, at 8:17, slava kosoy <[email protected]> wrote:

> Hello All -
> 
> We are looking for the System that would allow us to scale our capture 
> capabilities. We are using Wireshark now for both protocols and rtp which 
> become increasingly taxing on the operation.
> 
> If anyone went trough evaluation of the products recently and willing to 
> share a few sentences about it or suggestion, I would greatly appreciate. 
> Feel free to provide contact information for vendors of preference - off the 
> list.
> 
> Regards
> 
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
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Message: 2
Date: Mon, 22 Oct 2012 12:17:00 -0400
From: Eric Wieling <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [VoiceOps] 311 on Level 3
Message-ID:
        <616B4ECE1290D441AD56124FEBB03D08038522FEBE@mailserver2007.nyigc.globe>
        
Content-Type: text/plain; charset="us-ascii"

Our account rep is saying that Level 3 does not support 311 calling.    311 is 
"Non-Emergency Police and Other Governmental Services".  NYC uses it.    Does 
anyone out there use 311 on Level 3 TNs?  I just want to confirm our sales rep 
is correct.



------------------------------

Message: 3
Date: Mon, 22 Oct 2012 13:09:45 -0400
From: Paul Timmins <[email protected]>
To: [email protected]
Subject: Re: [VoiceOps] 311 on Level 3
Message-ID: <[email protected]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Lots of cities across the US use it. I can't say I've seen any wholesale 
termination product support ANY N11 numbers, including 811.

On 10/22/2012 12:17 PM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling.    311 
> is "Non-Emergency Police and Other Governmental Services".  NYC uses it.    
> Does anyone out there use 311 on Level 3 TNs?  I just want to confirm our 
> sales rep is correct.
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops



------------------------------

Message: 4
Date: Mon, 22 Oct 2012 11:21:23 -0700
From: Ryan Delgrosso <[email protected]>
To: [email protected]
Subject: Re: [VoiceOps] 311 on Level 3
Message-ID: <[email protected]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

We have gone about mapping this ourselves since we could not get support 
for it, so we simply figured out what tollfree or local number each 
municipality wanted 311 to go to, and then we did the translations in 
our switch.

Would be nice if there was some central publication for this data.


On 10/22/2012 09:17 AM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling.    311 
> is "Non-Emergency Police and Other Governmental Services".  NYC uses it.    
> Does anyone out there use 311 on Level 3 TNs?  I just want to confirm our 
> sales rep is correct.
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops



------------------------------

Message: 5
Date: Mon, 22 Oct 2012 11:53:15 -0700
From: Adam Baird <[email protected]>
To: "[email protected]" <[email protected]>,
        "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] 311 on Level 3
Message-ID:
        
<ee3a1bacbcc01d44b6567d08396088cd01e2c9e5c...@exvmbx016-6.exch016.msoutlookonline.net>
        
Content-Type: text/plain; charset="iso-8859-1"

+1 on this.  We also do this on a limited basis for 211 services in AZ.

-Adam


---
ADAM?BAIRD? |  SR. VOICE ENGINEER
Anywhere (480) 289-7476 | Fax (480) 289-7477 | [email protected]
Telesphere | 9237 E. Via de Ventura, Ste 250 | Scottsdale, AZ  85258

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Ryan Delgrosso
Sent: Monday, October 22, 2012 11:21 AM
To: [email protected]
Subject: Re: [VoiceOps] 311 on Level 3

We have gone about mapping this ourselves since we could not get support for 
it, so we simply figured out what tollfree or local number each municipality 
wanted 311 to go to, and then we did the translations in our switch.

Would be nice if there was some central publication for this data.


On 10/22/2012 09:17 AM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling.    311 
> is "Non-Emergency Police and Other Governmental Services".  NYC uses it.    
> Does anyone out there use 311 on Level 3 TNs?  I just want to confirm our 
> sales rep is correct.
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops

_______________________________________________
VoiceOps mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/voiceops



------------------------------

Message: 6
Date: Mon, 22 Oct 2012 15:44:34 -0400
From: "Scott Berkman" <[email protected]>
To: <[email protected]>, <[email protected]>
Subject: Re: [VoiceOps] 311 on Level 3
Message-ID: <[email protected]>
Content-Type: text/plain;       charset="us-ascii"

With Level 3, you may want to check if rather you are using ELS vs LI makes
any difference.  Otherwise re-mapping to local TNs on your system is a
common solution.

Each local 311 (or other [2-8]11) service should post their direct dial
number on their website, but here is what looks to be a good reference for
311:

http://www.911dispatch.com/info/311map.html

Also, they have a link to a Harvard site with similar data:

http://www.hks.harvard.edu/netgov/html/311_N11_map_us_canada_government_call
_center_cirm.htm

I think the main problem with having an "official" central repository of
this data is that if/how any of these codes are used in a given state is
governed by the local Regulatory commissions, usually at the state or city
level:
http://www.nanpa.com/number_resource_info/n11_codes.html
http://www.naruc.org/Commissions/?

Hope that helps,

  -Scott

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Ryan Delgrosso
Sent: Monday, October 22, 2012 2:21 PM
To: [email protected]
Subject: Re: [VoiceOps] 311 on Level 3

We have gone about mapping this ourselves since we could not get support for
it, so we simply figured out what tollfree or local number each municipality
wanted 311 to go to, and then we did the translations in our switch.

Would be nice if there was some central publication for this data.


On 10/22/2012 09:17 AM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling.
311 is "Non-Emergency Police and Other Governmental Services".  NYC uses it.
Does anyone out there use 311 on Level 3 TNs?  I just want to confirm our
sales rep is correct.
>
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops

_______________________________________________
VoiceOps mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/voiceops



------------------------------

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VoiceOps mailing list
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https://puck.nether.net/mailman/listinfo/voiceops


End of VoiceOps Digest, Vol 40, Issue 26
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