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Today's Topics:
1. Call quality issue / survey (Nathan Anderson)
2. Re: Call quality issue / survey (Joshua Goldbard)
3. Re: Call quality issue / survey (Nathan Anderson)
4. Re: Call quality issue / survey (Gabriel Gunderson)
5. Re: Call quality issue / survey (Joshua Goldbard)
6. Re: Call quality issue / survey (Nathan Anderson)
----------------------------------------------------------------------
Message: 1
Date: Fri, 8 Mar 2013 17:55:47 -0800
From: Nathan Anderson <[email protected]>
To: "'[email protected]'" <[email protected]>
Subject: [VoiceOps] Call quality issue / survey
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Hey gang,
Let's play a game. I have made two audio rips from two RTP captures I made of
two phone calls through two different termination carriers to the same phone
number (in this case, it happens to be to the IVR at City Hall of Fairbanks,
AK). I have temporarily allocated 2 DIDs for the purpose of this game, and
depending on which one you call, you will either hear played back to you the
recording of the call as it happened through one carrier, or through the other.
Whoever wants to participate, please place calls to both numbers (do it either
from a landline or a G.711u VoIP session, please), and tell me which version of
the recording you prefer, why you prefer it, and if you had to put it into
words (which you do), how you would describe the difference between the two
recordings. I am not going to tell you which one I prefer nor which carrier
terminated which recording (I'm actually not 100% sure yet in the case of one
of them), or even which carriers are involved, at least until after I've gotten
some feedback from you all first.
Basically, I'm trying to find out if I'm crazy, or if there really is a
difference between the two recordings in terms of audio quality. I say there
is a stark difference. I've had others tell me they can't hear it. Maybe I
have "golden ears". :-P
Here are the two phone numbers to call:
208-301-5083
208-301-5084
Alternatively, for those of you would like copies of the actual audio files to
listen to, I can provide those upon request; just contact me off-list.
Thanks,
--
Nathan Anderson
First Step Internet, LLC
[email protected]
------------------------------
Message: 2
Date: Sat, 9 Mar 2013 02:03:07 +0000
From: Joshua Goldbard <[email protected]>
To: Nathan Anderson <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] Call quality issue / survey
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
I feel like the second one is dropping the first 2 or 3 seconds of audio.
Calling from an AT&T cellphone, but I don't get the intro chime on the second
recording, only the first.
It could be related to the second carriers early media handling, but I wouldn't
necessarily chock it up to that.
Fun test. We just did this with about 30 different carriers; that was fun. Kept
QA busy for a couple days lol.
Cheers,
Joshua
Sent from my iPhone
On Mar 8, 2013, at 5:58 PM, "Nathan Anderson" <[email protected]> wrote:
> Hey gang,
>
> Let's play a game. I have made two audio rips from two RTP captures I made
> of two phone calls through two different termination carriers to the same
> phone number (in this case, it happens to be to the IVR at City Hall of
> Fairbanks, AK). I have temporarily allocated 2 DIDs for the purpose of this
> game, and depending on which one you call, you will either hear played back
> to you the recording of the call as it happened through one carrier, or
> through the other.
>
> Whoever wants to participate, please place calls to both numbers (do it
> either from a landline or a G.711u VoIP session, please), and tell me which
> version of the recording you prefer, why you prefer it, and if you had to put
> it into words (which you do), how you would describe the difference between
> the two recordings. I am not going to tell you which one I prefer nor which
> carrier terminated which recording (I'm actually not 100% sure yet in the
> case of one of them), or even which carriers are involved, at least until
> after I've gotten some feedback from you all first.
>
> Basically, I'm trying to find out if I'm crazy, or if there really is a
> difference between the two recordings in terms of audio quality. I say there
> is a stark difference. I've had others tell me they can't hear it. Maybe I
> have "golden ears". :-P
>
> Here are the two phone numbers to call:
>
> 208-301-5083
> 208-301-5084
>
> Alternatively, for those of you would like copies of the actual audio files
> to listen to, I can provide those upon request; just contact me off-list.
>
> Thanks,
>
> --
> Nathan Anderson
> First Step Internet, LLC
> [email protected]
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
------------------------------
Message: 3
Date: Fri, 8 Mar 2013 18:18:23 -0800
From: Nathan Anderson <[email protected]>
To: "'Joshua Goldbard'" <[email protected]>
Cc: "'[email protected]'" <[email protected]>
Subject: Re: [VoiceOps] Call quality issue / survey
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Thanks for participating. The chime is actually there on both...if you can
repeat the test later from a landline, that would be swell!
Thanks,
--
Nathan Anderson
First Step Internet, LLC
[email protected]
-----Original Message-----
From: Joshua Goldbard [mailto:[email protected]]
Sent: Friday, March 08, 2013 6:03 PM
To: Nathan Anderson
Cc: [email protected]
Subject: Re: [VoiceOps] Call quality issue / survey
I feel like the second one is dropping the first 2 or 3 seconds of audio.
Calling from an AT&T cellphone, but I don't get the intro chime on the second
recording, only the first.
It could be related to the second carriers early media handling, but I wouldn't
necessarily chock it up to that.
Fun test. We just did this with about 30 different carriers; that was fun. Kept
QA busy for a couple days lol.
Cheers,
Joshua
Sent from my iPhone
On Mar 8, 2013, at 5:58 PM, "Nathan Anderson" <[email protected]> wrote:
> Hey gang,
>
> Let's play a game. I have made two audio rips from two RTP captures I made
> of two phone calls through two different termination carriers to the same
> phone number (in this case, it happens to be to the IVR at City Hall of
> Fairbanks, AK). I have temporarily allocated 2 DIDs for the purpose of this
> game, and depending on which one you call, you will either hear played back
> to you the recording of the call as it happened through one carrier, or
> through the other.
>
> Whoever wants to participate, please place calls to both numbers (do it
> either from a landline or a G.711u VoIP session, please), and tell me which
> version of the recording you prefer, why you prefer it, and if you had to put
> it into words (which you do), how you would describe the difference between
> the two recordings. I am not going to tell you which one I prefer nor which
> carrier terminated which recording (I'm actually not 100% sure yet in the
> case of one of them), or even which carriers are involved, at least until
> after I've gotten some feedback from you all first.
>
> Basically, I'm trying to find out if I'm crazy, or if there really is a
> difference between the two recordings in terms of audio quality. I say there
> is a stark difference. I've had others tell me they can't hear it. Maybe I
> have "golden ears". :-P
>
> Here are the two phone numbers to call:
>
> 208-301-5083
> 208-301-5084
>
> Alternatively, for those of you would like copies of the actual audio files
> to listen to, I can provide those upon request; just contact me off-list.
>
> Thanks,
>
> --
> Nathan Anderson
> First Step Internet, LLC
> [email protected]
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
------------------------------
Message: 4
Date: Fri, 8 Mar 2013 19:27:50 -0700
From: Gabriel Gunderson <[email protected]>
To: Nathan Anderson <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] Call quality issue / survey
Message-ID:
<CAMwZ-tLJERGGys+CdTOPvZMnRTtsoNrUVtyvrzNfcNxv=yd...@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
On Fri, Mar 8, 2013 at 6:55 PM, Nathan Anderson <[email protected]> wrote:
Calls placed from XO eSIP and AT&T cell, exact same results:
> 208-301-5083
:00 No ringback
:01.5 Music starts
:03 Silence and then woman speaking on the IVR. Consistent volume
> 208-301-5084
:00 No ringback
:07 Loud click
:10 Her voice is very weak and fades in (and is somewhat choppy)
:12 Normal from that point forward
208-301-5083 is far and away better. Sounds better, starts quicker, no
awkward silence.
What do I win for playing?
Best,
Gabe
------------------------------
Message: 5
Date: Sat, 9 Mar 2013 02:40:09 +0000
From: Joshua Goldbard <[email protected]>
To: Gabriel Gunderson <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [VoiceOps] Call quality issue / survey
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
See I'm not crazy!! Lol
Sent from my iPhone
On Mar 8, 2013, at 6:29 PM, "Gabriel Gunderson" <[email protected]> wrote:
> On Fri, Mar 8, 2013 at 6:55 PM, Nathan Anderson <[email protected]> wrote:
>
> Calls placed from XO eSIP and AT&T cell, exact same results:
>
>> 208-301-5083
> :00 No ringback
> :01.5 Music starts
> :03 Silence and then woman speaking on the IVR. Consistent volume
>
>> 208-301-5084
> :00 No ringback
> :07 Loud click
> :10 Her voice is very weak and fades in (and is somewhat choppy)
> :12 Normal from that point forward
>
> 208-301-5083 is far and away better. Sounds better, starts quicker, no
> awkward silence.
>
>
> What do I win for playing?
>
>
> Best,
> Gabe
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
------------------------------
Message: 6
Date: Fri, 8 Mar 2013 18:44:01 -0800
From: Nathan Anderson <[email protected]>
To: "'Joshua Goldbard'" <[email protected]>, "'Gabriel Gunderson'"
<[email protected]>
Cc: "'[email protected]'" <[email protected]>
Subject: Re: [VoiceOps] Call quality issue / survey
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Never said you were. :-) But I will continue to be coy about the details for
the time being because I don't want to influence the other responses...
-- Nathan
-----Original Message-----
From: Joshua Goldbard [mailto:[email protected]]
Sent: Friday, March 08, 2013 6:40 PM
To: Gabriel Gunderson
Cc: Nathan Anderson; [email protected]
Subject: Re: [VoiceOps] Call quality issue / survey
See I'm not crazy!! Lol
Sent from my iPhone
On Mar 8, 2013, at 6:29 PM, "Gabriel Gunderson" <[email protected]> wrote:
> On Fri, Mar 8, 2013 at 6:55 PM, Nathan Anderson <[email protected]> wrote:
>
> Calls placed from XO eSIP and AT&T cell, exact same results:
>
>> 208-301-5083
> :00 No ringback
> :01.5 Music starts
> :03 Silence and then woman speaking on the IVR. Consistent volume
>
>> 208-301-5084
> :00 No ringback
> :07 Loud click
> :10 Her voice is very weak and fades in (and is somewhat choppy)
> :12 Normal from that point forward
>
> 208-301-5083 is far and away better. Sounds better, starts quicker, no
> awkward silence.
>
>
> What do I win for playing?
>
>
> Best,
> Gabe
> _______________________________________________
> VoiceOps mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/voiceops
------------------------------
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End of VoiceOps Digest, Vol 45, Issue 6
***************************************
