Colton the OP used the term "fully supports Polycom VVX series of phones".
Others have mentioned SCA. To me, fully supporting the modern Polycom phones
means:
-- Shared Call Appearance
-- Busy Lamp Field (presence monitoring)
-- DND synchronization (so the call server and phone agree)
-- Call Forwarding synchronization
-- Agent signin/signout for ACD
-- N-Way Conferencing (ad-hoc conferencing managed on the phone but
mixed on elsewhere)
-- Call recording (activated on the phone but recorded on a server
elsewhere)
>>> [email protected] +1-229-316-0013 http://ecg.co/lindsey
On Aug 18, 2014, at 18:11 , Adam Vocks <[email protected]> wrote:
> Switchvox 5.8.5 supports VVX phones.
>
> http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-release-notes
>
> We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones.
>
> Adam
>
> From: VoiceOps [mailto:[email protected]] On Behalf Of Colton
> Conor
> Sent: Monday, August 18, 2014 4:59 PM
> To: [email protected]
> Subject: [VoiceOps] Key System Using Polycom VVX
>
> Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX
> series of phones? When I say support I mean auto configure, do firmware
> updates, etc...I know most all IP PBX's will at least be able to use the VVX
> as a SIP extension.
>
> The clients wants to emulate a key system. The IP PBX should support SIP
> trunks of course for connection to the PSTN. The client also wants the
> ability to use a local MoH source, paging, and other common key system
> features that hosted systems don't do very well.
>
> I was thinking switchvox, but they don't have phone feature packs for the VVX
> line only the older phones.
>
> Adtran has the 7060, but according to the latest release notes:
>
> ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN
> VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with
> NetVanta
> 7000 series AOS release version R10.8.0 and beyond without requiring an
> additional license key purchase.
> The equivalent Polycom branded phones will not work with release R10.8..0. If
> you are currently using the
> equivalent Polycom branded phones with the NetVanta 7000 series, you will
> need to either remain on a
> pre-R10.8 release version or use the ADTRAN branded version of the VVX phones
> until a licensing
> mechanism can be added to allow the use of Polycom branded VVX models.
>
> Looks like that won't be a good option since the client already has regular
> Polycom VVX phones not the ones with Adtran's badge on them.
>
> Any recommendations?
>
>
>
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