What does "support" mean?

Example: level3 and Verizon don't provide support for BroadSoft
BroadWorks or Metaswitch or Acme Packet or Genband or anybody else,
though thousands of service providers and enterprises using those
platforms use both level3 and Verizon. (They just support SIP.)

Do you need their support for a given product?

>>> [email protected] +12293160013 http://ecg.co/lindsey

> On Oct 23, 2014, at 12:38, jd <[email protected]> wrote:
>
> anyone have service with XO in their e-sip side? they seem to have a great 
> deal but just saw a two month deal fall over because they "suddenly" don't 
> support open-source or asterisk anymore but do switchvox...
>
> this is after a deposit too.
>
> thanks,
> JD
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