Currently managing a Netsapiens deployment, I can say that the platform includes all of these components today, with the exception of SMS/MMS integration. SMS/MMS, I am told, is scheduled for the next major release expected early Q1 2016.
The other features you should be asking for are: 1. A robust geo-redundancy mechanism with support for 3 or more active nodes. 2. Tight SBC integration or an integrated SBC. 3. A flexible development team that takes input from its user community and can deliver on minor feature tweaks and major feature sets. I guarantee you will have new requests and requirements from customers if you poll them next year. You shouldn't be looking for a 2015 Softswitch, but a platform that can keep up with 2016, 2017, etc. We migrated from a Broadsoft deployment to Netsapiens 6 years ago and have never regretted the decision. > *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Colton > Conor > *Sent:* Wednesday, October 28, 2015 9:55 AM > *To:* voiceops@voiceops.org > *Subject:* [VoiceOps] 2015 Softswitch > > > > I am still on the search for a 2015 grade multi-tenant soft-switch. > Something that can compete with Vonage Business, Switch.co, and other newer > innovative phone services. > > > > Here are the requirements I am looking for, so if anyone knows of > something that fits this bill please let me know: > > > > 1. Has the ability to support SMS and MMS already. I am tired of so many > softswitch vendors saying they are adding SMS or MMS as a coming soon item. > It is 2015 people. SMS has been around since as long as I can remember. > Most of the large wholesalers (bandwidth.com, Level3) support SMS, and > some are supporting MMS. Not only should the softswitch support it, but > they should have some way to allow the user to send and view these > messages. > > > > 2. Supports call recording on both the inbound and outbound side. Should > be able to see call recording through the web interface. Web interface for > overall platform should be user friendly, and hopefully HTML5 based. > > > > 3. Supports Music on hold where you can upload multiple files. It can play > these files in random order like a radio station. > > > > 4. Supports the OPUS codec and VP8 for WebRTC capabilities. Hopefully > already has WebRTC capabilities. > > > > 5. Has a device provisioner where we can modify the XML files for each > device at the global, group, or seat level. So many of our customers have > special needs, and a one size fits all device template simply will not cut > it. We should be able to reboot phones remotely, and push firmware. > > > > 6. Built in faxing support. > > > > 7. Voice Quality Monitoring built in. Should show MOS scores, Jitter, > Packet Loss, for each call through the platform. > > > > 8. Busy Lamp field integration. > > > > 9. Some sort for mobile integration (beyond just call forwarding) for > mobile employees who don't want a desk phone. This can be apps for > smartphones, or something else. Most vendors say well our softswitch is SIP > compliant so you can use the 1000's of apps that support SIP already. That > will not cut it. > > > > 10. All the advanced features one would expect out of any modern hosted > PBX offering. Auto attendants, call forwarding, time of day rules, > voicemail to email, etc.. > > > > Does this simply not exist and I am asking for too much? Each of these are > things my clients are requesting for. > > >
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