> On 22/01/2018, at 6:47 AM, Jay Hennigan <j...@west.net> wrote: > > On 12/28/17 10:47 AM, Ken Mix wrote: >> We allow customers to toggle “E911 Test Mode” via our portal so that they >> can dial 911 without calls routing to the PSAP, which we’ve found works >> better than dialing a test number (e.g. 933) to verify their dial plans, >> internal notifications (important for enterprises & medical facilities), >> calling number overwrites (e.g. Cisco Emergency Responder, ShoreTel EGW), >> etc. > > Does the toggle time out and revert to the PSAP? I can see some real problems > if someone does a test and forgets to clear the test mode, then weeks or > months later there's an emergency.
Jay, you only quoted half of Ken's paragraph. Did you read the second half? It ended with "If a customer forgets to take their service out of test mode, they’re automatically reverted to normal 911 routing after 12 hours.".
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