Faxback supports ATA, has email to fax and API's for sending faxing and 
provisioning users.  I have been running it for over 4 years.  There is 
licensing cost, maintenance, and you buy the ATA's through them.  It also 
supports sending using the ATA and receiving via email.

I don't work for faxback.  I work for CDK and we offer solutions to the 
automotive market.  Many customers still send faxes.  I know that this angers 
some people and they don't see the point.  It does take 30 seconds to train 
someone on how to send a fax and it takes a lot longer to teach someone who is 
not computer savvy to operate a scanner, find the attachment and sent it via 
email.  I know it is sad in 2020 that there are people that cannot navigate a 
file system.  It is a reality in many lines of business.

If it makes you feel better to vent about fax should be dead feel free. I agree 
that it should be dead too but understand that there are a lot of people who 
are not ready to adopt technology.

--Jared
________________________________
From: VoiceOps [voiceops-boun...@voiceops.org] on behalf of Santi Vano 
[vanjuls...@gmail.com]
Sent: Sunday, April 19, 2020 3:51 AM
To: Colton Conor
Cc: VoiceOps
Subject: Re: [VoiceOps] Multi-tenant Fax Server

My recomendation is to start with a SaaS solution that you may whitelabel. This 
will avoid to invest in software licenses, hardware, maintenance, security 
issues, problem fixing and enhancements. Once you have enought number of 
subscribers you may decide whether to invest in a hosted solution.So basically 
an OPEX solution instead of CAPEX.

I have seen many companies start deploying the whole fax solution to get just a 
bunch of subscribers not justifying the investment.

Also I may say that there are solutions out there for B2C, B2B or both. You may 
get 35% of revenue from B2C but then you may leave money on the table. So you 
need to decide what market to target depending on your customer base.

Email integration is a key point but also security. Depending on your market 
you may be dealing with customers (ie:Healthcare, legal) that will need 
specific compliance requirements (such as HIPAA or GDPR).

I also may tell you that one of the drivers today is not just fax but also fax 
with API integration.

Regards
Santiago V

Enviado desde mi iPhone

"Encontraremos un camino, y si no, lo crearemos."

Anibal (247 a. C.-183 a. C) General y estadista cartaginés.

El 18 abr 2020, a las 22:06, Colton Conor <colton.co...@gmail.com> escribió:


https://www.mfax.io/<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.mfax.io_&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=JTBNGRz6EhyOCWk-lkWYO21mV-bXoEu9eSnJYkOqapY&e=>
  is awesome. Never seen another fax platform come close to them.

On Sat, Apr 18, 2020 at 2:16 PM Jerry Salvi 
<jsa...@arena1.com<mailto:jsa...@arena1.com>> wrote:
Arena One has a premise based solution that works great.  It doesn’t stream 
faxes via Voip.  ATA replacement device converts faxes to a flat file and 
emails it to out servers.  All in and out physical faxes are also viewable as 
an efax.  Very cool product.

Jerry R. Salvi
Arena One Cloud Services
__________________________________
A 1430 Broadway, Suite 705, New York, NY 10018
P 212.231.9660<tel:212.231.9660>
C 201-777-5000<tel:201-777-5000>
F 212-231-9661<tel:212-231-9661>
E  jsa...@arena1.com<mailto:e%20%20jsa...@arena1.com>
W  
www.arena1.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.arena1.com_&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=tVncSaJoi6yv-PWDaesE37AzodUMb8vkM10-XO9cCKA&e=>

On Apr 18, 2020, at 3:10 PM, Alex Balashov 
<abalas...@evaristesys.com<mailto:abalas...@evaristesys.com>> wrote:

 Fusion comes highly recommended for the sort of thing under discussion.

It’s by no means perfect, but it’s pretty dang good.

—
Sent from mobile, with due apologies for brevity and errors.

On Apr 18, 2020, at 1:04 PM, Mark Wiater 
<mark.wia...@greybeam.com<mailto:mark.wia...@greybeam.com>> wrote:

 I too work at a small itsp and have been pondering multi-tenant things 
services as well. Including fax, I haven't gotten all that far but I'm 
interested in fusionpbx, it seems to provide what you originally requested.

On 4/17/2020 3:19 PM, Ross Tajvar wrote:
FreePBX has a commercial module that has worked for me in the past, though 
their software release quality and support often leaves something to be desired.

On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso 
<ryandelgro...@gmail.com<mailto:ryandelgro...@gmail.com>> wrote:

My first suggestion is its not so hard to roll your own on top of freeswitch 
but if you need a commercial product faxback has a very complete solution.


On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax 
to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our 
upstream voice providers support T.38, I'm just not sure what server / software 
to use. If any one can point me in the right direction it would be much 
appreciated.

Thank you,
Jamie



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