Send a letter cancelling the autorenewal, allowing it to go month to month. Then port it.

On 7/22/20 3:43 PM, Carlos Alvarez wrote:
We've had issues in the long past where ILECs in particular would refuse a port-out for "pending orders" if they had received a 30 day notice of cancellation.  This basically would help get them an extra month of revenue.  We have a customer whose service renews in a few days for another year, if they don't cancel.  If we enter a port order today, and they give a 30 day notice tomorrow, could that port be blocked?


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