As of 3:31pm EDT Bandwidth has acknowledged the issue:
Investigating - Bandwidth is investigating an incident impacting Voice and Messaging Services. Calls and Messages may experience unexpected failures. All teams are actively engaged. Sep 25, 15:31 EDT I will update here as I get updates. Outbound calls still failing with timeouts, Inbound calls failing, SMS messages are delayed, the delay now up to 8 minutes. On Sat, 25 Sep 2021, Peter Beckman via VoiceOps wrote:
We began detecting issues with Bandwidth Inbound and Outbound Voice and SMS starting at 19:00:38 UTC (3pm US Eastern Time). A TAC rep has acknowledged issues are detected but their status page as of yet has not been updated. I'm seeing outbound calls time out, inbound calls to BW DIDs receive a "call cannot be completed" error on Verizon, and our SMS tests every 10 minutes that usually complete in under 2 seconds are taking 15 seconds to 3.65 minutes to reach us. Hope they find the culprit and get it fixed quickly! As of 3:27:45pm EDT their status page shows zero incidents https://status.bandwidth.com/
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