Bandwidth resells DIDs from Canadian carriers (Tier 5), and Voice and SMS
flow through Bandwidth. Just because it isn't on-net Bandwidth doesn't mean
Bandwidth is not involved.
They also resell another US carrier as well, so the LRN carrier is not the
end-all be-all answer.
Beckman
On Mon, 27 Sep 2021, Ivan Kovacevic via VoiceOps wrote:
We know the owner. It's a Canadian ILEC we work with and interconnect with
privately. So we know the traffic does not touch bandwidth.com - 100% sure
of it.
This is why I am puzzled... and wondering if Five9 is getting smacked
around as well, hiding behind the Bandwidth.com issue.
[image: Star Telecom - Cloud Communications and Customer Experience
Solutions] <https://www.startelecom.ca/>
*Ivan Kovacevic*
*Co-Founder and VP Client Services*
On Mon, Sep 27, 2021 at 6:28 PM Darren <d...@d-man.org> wrote:
Five9’s uses bandwidth.com to provide some of their services. Lookup the
phone numbers that are having issues on inbound and check their actual
owner.
*From: *VoiceOps <voiceops-boun...@voiceops.org> on behalf of Ivan
Kovacevic via VoiceOps <voiceops@voiceops.org>
*Reply-To: *Ivan Kovacevic <ivan.kovace...@startelecom.ca>
*Date: *Monday, September 27, 2021 at 3:23 PM
*To: *VoiceOps <voiceops@voiceops.org>
*Subject: *[VoiceOps] Five9 Issues / DDoS?
So we have a Five9 SIP Trunking client who is being told by Five9 that
their IVR/DTMF isn't working because of the Bandwidth.com outage.
which is strange .... because their call path does not touch bandwidth.com
at all... and raises the prospect of Five9s being targeted separately from
Bandwidth?
Any Five9 customers who are having issues which are definitely not related
to Bandwidth.com? Or is that platform specific question too obscure for
this list?
[image: Star Telecom - Cloud Communications and Customer Experience
Solutions] <https://www.startelecom.ca/>
*Ivan Kovacevic*
*Co-Founder and VP Client Services*
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Peter Beckman Internet Guy
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