The porting process is a 4 step process:
Step 1: Issue an LSR (Local Service Request) to the losing carrier
Step 2: When you get an FOC from the losing carrier, submit the port
request in NPAC
Step 3: The losing carrier concurs the port request in NPAC to release
the TN to the company that submit the port request
Step 4: The new carrier logs into NPAC to accept the port at the time
they want to receive it.
In order to issue an LSR in a carrier's portal, some of the larger
carriers require a Trading Partner Agreement. Often times the process
for the larger carriers requires the company to submit a profile
request, sign a Trading Partner agreement, submit their own porting
requirements, and then apply for access to their LSR system.
Unfortunately, the larger carriers don't really care if their process
causes the customer they are losing delays.
What I would suggest is you ask your carrier to submit a complaint about
it to the state PUC or FCC (depending on who Metro got their licensing
through). They just need to write a simple e-mail stating the specfics
of the situation. That's usually the quickest way to light a fire under
a carrier that's dragging their feet on giving another carrier access to
their LSR system.
MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111
On 2022-04-27 04:21 PM, Peter Beckman wrote:
I've got a Metro by T-Mobile customer (SPID 158H) that wants to port
their
number.
Our carrier doesn't have a current Trading Partner Agreement (TPA) in
place
with Metro.
So, they told me they submitted one to Metro on March 30, 2022.
It is now April 27, 2022, and as far as I have been told, Metro has not
responded to nor signed the agreement, preventing the customer port for
almost a month now.
I don't know much about what a TPA is, why or what it is needed for,
and
how long by FCC rule it must be completed within.
What I do know is that the FCC does not look kindly upon carriers who
deny
porting to consumers.
Can someone educate me about:
- What is a TPA and why is it needed to Port numbers between
carriers?
- What FCC Rule (if any) states the maximum amount of time before a
TPA
is signed?
- How does a consumer escalate within their carrier in order to
force
the completion of the TPA and get their number to port?
- What does a non-Tier 0 carrier do to escalate conflicts between
their
carrier vendor and another carrier?
- What have I stated that isn't accurate, or what am I missing?
Thanks
Beckman
PS -- If anyone named Frank is listening and managing TPAs for their
carrier clients, I'd love to hear from you!
---------------------------------------------------------------------------
Peter Beckman Internet
Guy
beck...@angryox.com
https://www.angryox.com/
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