LOL, no. One does medical billing, the other does customer surveys. In both cases, the call recipients have an established business relationship and "deserve" the calls. A lot of people just don't want calls period, which I get also. There also appears to be some point where the marking is automatic based on volume and short call duration.
On Wed, Aug 24, 2022 at 10:24 AM Jay Hennigan <j...@west.net> wrote: > On 8/24/22 07:34, Carlos Alvarez via VoiceOps wrote: > > Not sure if that was meant tongue in cheek, but the issue is far more > > complicated. Or maybe you have a different definition of spam. We have > > customers making legit business calls that still get marked as > > spam/scam, because there's no validation of the reports. > > If the recipients of your customers' legit business calls consistently > mark them as spam to the point where the numbers wind up on blocklists, > and your customers need to routinely rotate their outbound numbers in > order to continue to deliver their message, indeed it sounds like there > is indeed a substantial difference of opinion as to the definition of spam. > > Are any of your customers perhaps in the automobile warranty business? > > -- > Jay Hennigan - j...@west.net > Network Engineering - CCIE #7880 > 503 897-8550 - WB6RDV >
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