Chris, good work chasing it down. Report it to your state Attorney General, the FTC: https://reportfraud.ftc.gov/#/ And the FCC: https://fcc.gov/complaints
State Attorney Generals prosecute fraud cases regularly. They're the most active in the fight against these scams. The FTC might already be working on a case against them. They file state lawsuits directly. The FCC has much less power; they can issue a notice to block traffic from a service provider, but this has little effect on a scammer who's just moving from service provider to service provider. Mark R Lindsey | +1-229-316-0013 | m...@ecg.co | Schedule a Meeting <https://ecg.co/lindsey/schedule> | Newsletter <https://www.linkedin.com/newsletters/mark-lindsey-voice-7021614437413330944/> > On Sep 26, 2023, at 08:58, Christopher Aloi via VoiceOps > <voiceops@voiceops.org> wrote: > > Hey All, > > We have a customer who came on board and used our hosted phone service. They > made it through our "know your customer process" by misrepresenting > themselves. They were actually referred by another customer. 24 hours into > their service with us one of our carriers flagged their calls. I started > digging into their traffic and learned they are running a scam to convince > elderly folks to give up their credit card information. It makes me sick to > think this was on my network. I have obviously terminated their service. I > would like to take this to the authorities. I have call recordings and KYC > information. Thoughts on where to start? > > Chris > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops
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