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Hi, This customer is connecting from an outside address. I am using the POP authentication method currently, but I would like to turn that off. The thing I noticed comparing this login to others is that it's using the command AUTH NTLM and the others are using the AUTH LOGIN. That's the only thing I can see. Warren -----Original Message----- From: Customer Support [mailto:customer_support@;vircom.com] Sent: October 18, 2002 1:47 PM To: [EMAIL PROTECTED] Subject: [VOPmail Beta] MAC AUTH problem * This is the vopmailbeta mailing list * Hi Warren, Is this user connecting from an IP that's listed in the allow hosts for relay field or is he connecting from an outside IP and therefore trying to use SMTP auth? We've seen some really flakey behavior with Mac's and SMTP auth in the past, so the best bet would be to try using the POP authentication method instead. Make sure it's enabled on the server side, then the client should make his first connection to the server via POP. Once he gets authenticated, he should be able to send mail. Margot MacNutt Vircom Technical Support Phone: (514) 990-2532 Email: [EMAIL PROTECTED] ----- Original Message ----- From: "Warren Sampson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, October 18, 2002 11:27 AM Subject: [VOPmail Beta] MAC AUTH problem * This is the vopmailbeta mailing list * Hi, I'm still having issues with this. The customer has upgraded to OE 5.0.6 for MAC. The system now attempts the AUTH command but returns the following error.. >>> EHLO [24.141.233.40] <<< 250-kmp4.kmpdesigns.com 250-SIZE 0 250-ETRN 250-ENHANCEDSTATUSCODES 250-X-IMS 5 212 250-DSN 250-VRFY 250-AUTH LOGIN NTLM SCRAM-MD5 CRAM-MD5 250-AUTH=LOGIN 250 8BITMIME >>> AUTH NTLM <<< 334 >>> <encrypted response> <<< 334 TlRMTVNTUAACAAAAAAAAADAAAAACggAAX5cybo4tR0QAAAAAAAAAAAAAAAAwAAAA >>> <encrypted response> <<< 500 5.7.0 Authentication failed - bad userid or password According to some newsgroup threads I found this is due to the "@" symbol in the username. Anyone else having this issue? Warren -----Original Message----- From: Warren Sampson Sent: October 16, 2002 3:54 PM To: [EMAIL PROTECTED] Subject: [VOPmail Beta] MAC AUTH problem * This is the vopmailbeta mailing list * Hi, Because of our recent user infected with a virus (called in 2 mins after I disabled the account BTW :^) I disabled the POP before you Drop setting. This has caused issues for our 1 user on a MAC. They are using Outlook Express for MAC 5.0 and it appears that it does not AUTH before trying to send e-mail. A quick search has not yielded an answer on whether this is fixed or not in a new version of Express for MAC. Does anyone know of a solution for this? Warren (Sam) Sampson MCSE, CCA KMP Designs Inc. 7145 West Credit Ave Suite 101, Building 2 Mississauga, ON L5N 6J7 Phone: (905)812-5635 Fax: (905)812-5636 E-mail: [EMAIL PROTECTED] ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
