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John, > We solve the problem be having our users disable the download/scan feature since nobody else is willing to believe there is a problem with their software. I'm perfectly willing to believe there is a problem, I'm just trying to gets some facts associated with it. > We have never seen this issue when NAV has NOT been installed, ever. Others have, and I don't have enough information to tell you why that is the case. > I could open the message from the mailbox and edit the header to fix it and NAV would allow download. I could also edit a known good message and duplicate the problem. all you had to do was break the header with a . on a line by itself. This normally signifies the end of message, OE without NAV would download the message correctly, with NAV in the mix it would jam every time, and still will. Now that would be usefull, can you send me any notes/examples you have? I can make sure the right people in development see them and test against it. I'll pass on the previous note, but an example message would be ideal. > This is just one of what seems to be many little issues with the header that will jam Norton, the date is another. The date issue, I believe, was something that affected the 2000/2001 version (now resolved). I don't believe this is a problem in the 2002/2003 product. If it is, can you send me an example, I'll forward that to dev also. > Like I said before our fix it to disable the feature. That is not a fix, it's a workaround. Having AP running it good, but there are some possible threats you would need email scanning running to catch. Thanks for the additional info, Bill ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
