* This is the VOP Radius mailing list * Dear Customers, I would just like to remind everyone that Vircom will be closed this Monday July 1st 2002 for Canada Day. The following FAQ outlines all the Holidays in which Vircom will be closed:
http://www.vircom.com/services/supportfaq.htm#holidays ******************** In an emergency situation there is a way to set VOP Radius to "Authenticate Anybody". This will allows users to authenticate until the source of the problem can be found and resolved. Here is the URL: http://www.vircom.com/services/howto/howtovoprad_002.htm Whenever a problem is encountered the "VPRError.log" file located in the Radius folder can provide a wealth on information. In fact, it is usually the only way that the issue can be resolved. Make sure that you always use "Full Log Tracking" because otherwise the file will not contain as much useful information. The rest of the Support How-To's can be found from this URL: http://www.vircom.com/services/howtovopradius.htm ******************** We recommend that you do not perform any major modification over the weekend. If something goes wrong, then we would rather be here to help you! Thank-you! Andrew O'Halloran Technical Support Department Vircom Inc. http://www.vircom.com Email: [EMAIL PROTECTED] Phone: (514) 990-2532 ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
