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In our effort to increase customer satisfaction, Vircom is happy to announce the launching of a brand new Knowledge Base tools. We expect this to be live early next week. This new tool will increase efficiency in publishing up-to-date information (How-TO, known issues, User manual, workaround, etc) about Modus and VOPRadius product line. We will also post in the Knowledge Base all critical and non-critical patches by version and build number. No more guessing before upgrading, it will be there. A powerful search engine is available (even search attached file including PDFs).
There is a lot of work involved in building and maintaining the knowledge base but also a great value for customers running Vircom products. The knowledge base will be available 24 hours a day and become an important source of information.
Because of security issues and article may contains sensitive information, customers will have to be logged under MyVircom.
Your feedback is more then welcome, if you have any article(s) you would like us to post, just email it to [EMAIL PROTECTED] and we will be happy to review your suggestion.
If you want to take a look at it, click here: www.vircom.com/kbase
I hope you will appreciate this latest addition to Vircom support team.
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