The new copy worked for the person who was having problems. The internet and ISPs can be unreliable . . . I have had files that were intact for years suddenly become corrupted. That must be an ISP server problem.
My ISP is Jumpline.com, which is usually okay, but it has strange problems from time to time. They seem to have 24-hour tech support these days from a foreign country. Judging by the English.
