Hello [EMAIL PROTECTED]

On 12-Nov-01, you wrote:

>> Don't keep repeating bugs. I have a folder full of them I have to
>> investigate, plus reports on a Bugzilla database, on Keystone, 
> 
> btw...
> the keystone bug still is present. so it is hard/impossible to have a look
> at all reported bugs.

What I mean is repeating bugs yourself. If many people have the same
problem, they can report it themselves - but they need only do it once.

What I also mean is that I have plenty of bugs to be going through. It's
not like you could expect me to investigate, determine and produce ideas
and fixes or hand off code to other team members, within 24 hours of
receiving the bug.

Every report you make gets put at the bottom of a very large list. The
more reports you make, the more they get put at the bottom of a very
large list. I may find your original reports, and get them fixed, but
then your other reports will just be a waste of time for me - time which
could be spent instead of thinking "hmm.. this already got fixed", but
working out why a 'new bug' exists..

Thanks
-- 
Matt

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