On 11/26/2010 9:28 AM, Ben Chamberlain wrote:
Hi Matthew,

I appreciate that you have many queries to answer but did you have any thoughts 
on the below?


Sorry. I have been swamped lately. In my previous response, I was asking if you have 192.168.1.0/24 defined in one of your policies. I meant in one of the policies defined on the Fortigate end.

The only thing I can think of is that there is a difference in the way the working Fortigate is configured vs your primary Fortigate. This may be related to a security policy ( check your firewall rules ) that references the 192.168.1.0/24 network. Maybe another site to site tunnel that uses that network? Another option could be that you have a static route that points 192.168.1.0/24 to an internal gateway? I'm not sure. Have you gone through both firewalls and done an in depth config comparison to ensure they are exactly the same?

-Matthew

Many thanks,

Ben Chamberlain
Swyddog Cefnogi Cymorth Technoleg Gwybodaeth a Chyfathrebiadau/Information and 
Communications Technology Support Officer
Gwasaneth Tân ac Achub Gogledd Cymru/North Wales Fire and Rescue Service
Ffôn/Telephone: 01492 564 949
Ffacs/Fax: 01492 593 956
Am archwiliad diogelwch tân yn y cartref, ffoniwch 0808 100 2863, e-bostiwch 
[email protected] neu ymwelwch â www.gwastan-gogcymru.org.uk.
For a free home fire safety check, please call 0808 100 2863, e-mail 
[email protected] or visit www.nwales-fireservice.org.uk.

-----Original Message-----
From: Ben Chamberlain
Sent: 16 November 2010 08:35
To: 'Matthew Grooms'; [email protected]
Subject: RE: FW: RE: [vpn-help] No DHCP Response from Gateway

Hi Matt,

Yes I've tried defining the network as 'Tunnel All', allow 
192.168.1.0/255.255.255.0 and allow 192.168.0.0/255.255.0.0 individually and 
none work for our primary Fortigate.

Interestingly all of the above work fine for our secondary Fortigate - please 
see my previous postings for the make/model/firmware of our primary/secondary 
Fortigates.

Can you think of anything that might be configured differently on our Primary 
Fortigate that would always cause a 'No DHCP Response from Gateway' on Shrew 
everytime when the local subnet of the connecting client is 192.168.1.xxx?

Many thanks again,

Ben Chamberlain
Swyddog Cefnogi Cymorth Technoleg Gwybodaeth a Chyfathrebiadau/Information and 
Communications Technology Support Officer Gwasaneth Tân ac Achub Gogledd 
Cymru/North Wales Fire and Rescue Service
Ffôn/Telephone: 01492 564 949
Ffacs/Fax: 01492 593 956
Am archwiliad diogelwch tân yn y cartref, ffoniwch 0808 100 2863, e-bostiwch 
[email protected] neu ymwelwch â www.gwastan-gogcymru.org.uk.
For a free home fire safety check, please call 0808 100 2863, e-mail 
[email protected] or visit www.nwales-fireservice.org.uk.

-----Original Message-----
From: Matthew Grooms [mailto:[email protected]]
Sent: 16 November 2010 05:04
To: Ben Chamberlain
Subject: Re: FW: RE: [vpn-help] No DHCP Response from Gateway

On 11/12/2010 3:41 PM, Ben Chamberlain wrote:
Hi Matt,

I have been able to re-create this issue consistently.

The problem is with the local subnet.

If you have a local 192.168.0.xxx address, everything works fine -
however if you have a local 192.168.1.xxx address the symptoms are as
described.

What would cause this issue when all VPN traffic is tunnelled in
either case and virtual adaptors are used?

Any pointers would be most appreciated.

Regards,

Ben Chamberlain


Ben,

Do you have the 192.168.1.0/24 network defined in one of your policies?

-Matthew

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