Alberto,

I have Kaspersky Internet Security running on my Windows 7
Professional.  When I went to add netcfg.exe to the 
"trusted applications" list, it did not appear.  However, I can see it
when using windows explorer in C:\Windows\System32.
I can see many other .exe files in the System32 subdirectory when using
the trusted applications browser, just not that one.  

Did you have to do anything special to select it in Kaspersky?

Thank you,

Charles

On Tue, 24 Mar 2015 10:20:54 +0100, Alberto Ernestini  wrote:

      Hi!
small correction about how i've solved on my pc and Kaspersky AV.
I've added netcfg.exe to the "trusted applications" and not to the
exclusions.
It looks that the antivirus engine and its application control could
block and stop the ShrewSoft netcfg.exe.
On pc with Microsoft Security Essentials that is a "simple" antivirus
you will probably able to install the Shrew VPN Client with no problems.
Wish this could really help :-)

Ciao.
Alberto.

|Hi!
|it looks like i've solved.
|Doing some more tests i've added to the exclusions of Kaspersky AV the
file netcfg.exe and then reinstalling the client the installer was
|finally able to remove all the drivers and reinstall all them fully!
|After rebooting i was able to estabilish a vpn session.
|So i think that netcfg.exe has to be excluded from ANY antivirus if you
get the error during the installation.
|Hope this helps!
|Ciao.
|Alberto.

Il 21/03/2015 10:10, [email protected] ha scritto:
Hi All

I have installed 2.2.2 successfully on a Windows 7 Home Premium
PC

I get Error 0x8007005 when I try to install the same version on a
Windows 8 system.

The only significant difference I can see is that
the W7 system has Avast Pro antivirus whereas the W8 system has
Kaspersky.

Anyone got any ideas?

Regards

Alan Johnson
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