I contacted HP because the HP set up assistant kept stalling when I tried to install the latest available driver for an OfficeJet G85.
The response was prompt (which is good) but the news was bad (which is not so good). To quote: "Thank you for contacting Hewlett-Packard's Product Support Technical Center. OfficeJet printers currently do not function with Macintosh OS 10.2. Hewlett-Packard is aware of this issue and is working to provide a solution. We apologize for any inconveniences this may cause, and presently we recommend continuing to use OS 10.1 until a solution to the issue is found. Please visit our web page at http://www.hp.com periodically and click on Drivers to check for driver updates. You can also sign up for Driver Update Notification from the same page. The Driver Update Notification system will notify you by email whenever new drivers for your product are released. We apologize, but currently there is no ETA for OS 10.2 driver availability. Once again, thank you for contacting Hewlett-Packard's Product Support Technical Center." To look on the bright side, it may yet be that after having had the OfficeJet for 20 months I'll be able to use it at some where near what the advertisements said it would do when I paid in excess of $1400 to buy it. In future I will take my PowerBook with me and ask to see the device working before I pay. Michael Hawkins.
