I'm being disconnected without warning almost half the time I manage to 
connect using 10.2 on an iMac (17"). My G3 with external modem does not 
have that problem. When I advised Apple support/au they referred me to the 
modem updater referred to in document 106928/. However, that updater 
clearly states that it is not required for 10.2.

I suppose I'll have to wait around until the problem becomes more 
widespread before I find a solution.

Suggestions?

Vlad James