Hi Kelly and all,

Yes, I've noticed a remarkable increase in the amount of spam over the last
week or so from iiNet.

To add insult to injury, I've found that their Webmail program has a nasty
little bug which deletes email from your inbox when using the "back" button
on the browser.

They have a red disclaimer on most pages about using the "back" button - but
do nothing to remove the button from the screen. Unfortunately this
disclaimer goes away if you view an attachment on-line - when you are forced
to use the back button.

My first report to iiNet support was responded to with a curt "we can't fix
this, just don't use the back button", but I don't believe this is the
correct answer for support to be telling their customers.

I mean, let's face it - the "back" button has been on browsers since Mosaic,
and other web sites generally encourage you to use it - this is a standard
feature on a browser, and it's kind of akin to saying "yea, don't use File,
Quit as it will wipe half the files of your hard disk" ... Pfft, what a
crock of.

I have asked for the location of an alternative version of Webmail, as I'm
anticipating buying a new machine in the near future, and would like to
administer my emails from work so there are not a billion to download when I
configure the machine and finally connect up to the internet.

After suggesting this was a bug - they responded with the fact that it was a
known issue, but there was no ETA on the fix. I outlined my "buying new
machine" scenario as above and asked whether it was anticipated if it would
be rectified prior to this time, and I got another email saying that this
wasn't an outstanding issue ....

I'm finding iiNet support very frustrating at the moment - if it's an issue,
why can't they simply spawn a Webmail session in a new window (as they
already do), but remove the navigation tools - particularly if they have
such a destructive property, and disallow right clicking on the page (I
access Webmail from one of those PC things)???

Has anyone else experienced this? Or am I just getting grumpier as I get
older?

Richard


around 14/5/03 5:22 PM, Kelly Duffy <mailto:[EMAIL PROTECTED]> shared:

> Why should I be happy? You should be unhappy.
> 
> By the way, can anyone who's using TPG let me know how reliable their
> service is, for modem in particular. I noticed a couple of changes and
> seeing as I'll need to change my email address anyway maybe a change of ISP
> wouldn't go astray.
> 
> Kind regards,
> Kelly Duffy
> 
> On 14/5/03 5:17 PM, "James Kunz" <[EMAIL PROTECTED]> wrote:
> 
>> be happy i receive up to 95% of my mail as spam.......James
>> 
>> 
>> Kelly Duffy wrote:
>>> 
>>> Hi all,
>>> 
>>> Seeing as there's been so much discussion about iiNet's service I have a
>>> related iiNet question.
>>> 
>>> Have any iiNet customers recently started receiving spam? I have, and its
>>> driving me insane. Porn spam everyday and now some new email scam from
>>> "George Duke" appointing me as a trustee. Up until the recent MEDEC spam I
>>> had not received any. I'm wondering if iiNet has something to do with it or
>>> if I have just become unlucky.
>>> 
>>> Kind regards,
>>> Kelly Duffy
>>>