So much for Big Pond technical support....
T Status: R Date: Thu, 05 Feb 2004 12:29:21 +1100 From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> Subject: Re: Technical issue: Dial-Up Residential (KMM15816064V44229L0KM) To: Tom Lewis <[EMAIL PROTECTED]> Reply-to: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> MIME-version: 1.0 Original-recipient: rfc822;[EMAIL PROTECTED] Dear Mr Lewis, Thank you for your email dated 3/2/04, regarding the difficulties you are having with Eudora. Unfortunately BigPond(TM) do not support the use of Eudora. You will need to contact Eudora for further assistance with this issue. Have you visited the new BigPond Dial-Up Residential online customer assistance website? http://www.bigpond.com/help/residential/default.asp Please do not hesitate to contact us on 133 933 (selecting option 1, option 1) if you require further information or assistance. Yours Sincerely, Ryan Turton ------------------------------------ BigPond Dial-Up Residential Technical Support http://www.bigpond.com Ph: 133 933 Option 1, Option 1 ------------------------------------ *********************************************** The contents of this email are strictly confidential. If you are not the intended recipient, any use, disclosure or copying of this email (including any attachments) is unauthorised and prohibited. If you have received this email in error, please notify Telstra immediately by return email and then delete the message from your system. ************************************************ (TM) Trade mark of Telstra Corporation Limited, ACN 051 775 556, ABN 33 051 775 556 * Please ensure that any replies to this email include the original message(s). Original Message Follows: ------------------------ The following question has been received: Customer Information --------------------------------------------------------------- E-mail Address: [EMAIL PROTECTED] First Name: tom Surname: lewis User ID: [EMAIL PROTECTED] Reference # 040203-000370 -------------------------------------------------------------- Summary: Technical issue: Dial-Up Residential Product: Dial-Up Residential Category: Email Contact Information: [EMAIL PROTECTED] Status: Solved Question Type: Technical issue Modem Speed: Modem Make: internal 56K Apple Operating System: MacOS 9.x Software: Browser Version: Eudora 3.0 Discussion Thread --------------------------------------------------------------- Eudora used to highlight unread email with a black dot in the In box. Also, when one read an email and deleted it, the next unread one would come up. Now neither of these things happen. Other users of Eudora who use BigPond report the same problem. Tom Lewis, in beautiful Jervis Bay, NSW, Oz
