Peter
I followed the first tip at the help page - removing the help files to
see if one of them was causing the problem. It was the AirPort.help
file. Everything works just fine now.
Thanks very much for the advice.
Adam
On 01/10/2004, at 7:06 AM, Peter Sealy wrote:
On 01/10/2004, at 8:01 AM, Adam Lippiatt wrote:
Hi
Every time I open the help viewer, it starts up but then immediately
crashes (OS10.3). I have repaired the disk and also rebuilt the
directories using Disk Warrior, but that has not helped. Just
wondering if anyone knows what the next step should be (system
reinstall - or can you somehow replace individual programs)?
Try here for some advice
<http://www.thexlab.com/faqs/helpviewer.html>. I have not had the
problem you describe but it has been several times discussed on the
Apple Support Discussion Boards and the advice offered in that web
site has been recommended. You have not identified which version of
10.3 you are running but if it is pre-10.3.5 I would recommend an
update to the latest as I think that does resolve problems with the
Help Viewer. If you still can not fix it contact me and I have a
couple more solutions which I have saved which may assist.
.........
Peter Sealy
Thurgoona AUSTRALIA