<soapbox>

Bought a new G5 last week, having a ball - noted though it didn't come with iLife '05. Called Apple, was told to go back to my place of purchase and sort it through them. Said place of purchase pointed out that you have to 'upgrade' to iLife '05 (at a cost of $30) via the Apple website.

Jump to the Apple website, where it refuses to recognise my serial number. Another call to the Apple website and I'm told to fax a copy of my receipt (along with a printed Application form).

I wish Apple had told me about the fax/receipt/upgrade thing in the first place.

</soapbox>

Tobes.