Thanks very much, Josh! That appears to have worked - Illustrator
started normally.
Cheers,
Pat Scott
On 31/08/2005, at 15:54 , Pat Scott wrote:
Hello, WAMUGgers,
Several days ago my desktop computer (1.42 Gz Dual processors,
2 Gb RAM, running 10.4.2) had a severe crash. I was using Epson
PrintCD at the time, which I have always thought a little flaky,
and a number of other applications were open, including Illustrator
CS1. When I rebooted, all seemed normal until the log-in box
should have appeared - just got a plain blue screen. I was able to
do a safe boot and repaired permissions, put the Tiger installation
disk in the CD drive, restarted from the disk and repaired the disk
with disk utility - the message was that nothing needed to be
repaired. The computer was able to start normally after that.
When I then tried to restart Illustrator CS1, it would begin
starting and then fail. So, I reinstalled Illustrator. It started
up OK and I used it for the rest of the day. Today, I just tried
to start Illustrator again, and once again it failed.
Any suggestions about what might be going on here? I shouldn't
think the problem is with Illustrator. Is something more sinister
going on with the computer? I have just ordered the new version of
DiskWarrior and will run it when I get it. All suggestions about
what I can do next will be gratefully received.
Hi Pat,
One possibility is a corrupted preference file. Illustrator has
several of these.
To find the preference files, go to your home folder, then ~/Library/
Preferences.
There's a folder called Adobe Illustrator CS Settings, and another
file, com.adobe.illustrator.plist
You could start by moving both of these to (say) your Desktop, and
start Illustrator. If that works, but you've lost some settings that
you worked for months to get right (such as keyboard shortcuts etc.),
then you could start copying the preference files back into place one
by one, each time restarting Illustrator to make sure it's still
working. Make sure you quit Illustrator before moving any preference
files. If the problem comes back, then you know the last file you
moved is corrupted, and you need to ditch it.
-josh
__________________________________________________________
Joshua J. McKinnon
www.corduroy.biz
[EMAIL PROTECTED]
