Phillippe
This may or may not be helpful in solving the Virex part of your problem.
I had difficulty accessing Virex eUpdate about 18 months ago.and
asked Pica (the Virex agents) for help.
Part of their reply is as follows
________________________________________________
This month McAfee seems to have changed what they are doing again and
as such numerous customers are having similar problems to what you
reported. This is because the ftp site that eUpdate uses to connect
to and download the update from has not had the October nor the
November definitions placed on it. As such eUpdate sees the September
definitions which are already installed and thinks that it is up to
date.
In order to overcome this issue there are a few options. The virus
definition update file can downloaded from the McAfee website and
then manually applied. The URL for this is below.
<http://www.networkassociates.com/us/downloads/updates/default.asp>
Click on the text link "DATs" then click the "I Agree" button if
prompted. At the following page select the text link "DAT File for
Virex 6.x". (Approx 3Mb)
After the download has completed the file should then be
automatically decompressed in to reveal a folder with the same name.
Inside this are two files, a read me and the definitions file which
has the Virex icon on it. Double click on this file to open Virex and
then click update to apply the file. You will receive a message once
this has been finished.
In order to obtain a new copy of Virex and/or update your virus
definitions each month it is necessary to have a current Virex
Perpetual License. Our records indicate that a boxed product of Virex
is currently being used. These boxed shipped with either a one year
or two year license included which enabled you to download definition
updates for this period. At the end of this time it was necessary to
obtain a Virex license renewal. Unfortunately this was never really
made clear to customers nor adequately enforced until a few years ago.
The Virex License enables you to download the appropriate version of
Virex for your current Operating System, to download the monthly
virus definition updates and to download any software upgrades that
are released during your license period.
This license is available from Apple resellers and directly from PICA
Software. The current cost of the one year license is $85.00
including GST. Unfortunately there is no upgrade path available.
Please contact us if you have any further queries about Virex and/or
the Virex Perpetual License.
--
Cheers,
Mairian Gildea
Software Support
[EMAIL PROTECTED]
__________________________________________________________________________
PICA Software Pty Ltd ACN 053 857 275
22 Aintree Street Phone: +61 3 9388-9588
Brunswick East VIC 3057 Australia Fax: +61 3 9388-9788
Email addresses: [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED]
World Wide Web: http://www.pica.com.au
____.
At 22:31 +0800 20/3/06, J Philippe Chaperon wrote:
Dear WAMUG members,
I have been having difficulty in accessing my .mac account, and also Virex
has been unable to access the eUpdate server. At times there are no problems
with the .mac account, but specially today when clicking on the mail button,
the browser apps indicator button keeps truning indefinitely. Tried on both
Safari (v1.3.2) and FireFox (v1.5.0.1).
Also Virex has been unable to update the virus definitions for almost 5 days
now with the message 'cannot connect to the eUpdate server', or words to
this effect.
Running OS X 10.3.9 on a G5 dual 1.8 Ghz, and using a NetComm NB5Plus4W
modem.
Must add that I have no problems with accessing Apple's main page, reading
the news and other items, nor in retrieving my mail from my ISP's mail
server.
For some reason I have had some problems also with accessing my Yahoo
account. Looks like a problem relating with Webmail perhaps, although this
seems to be intermittent.
I would be grateful for any pointers - is this my computer, the ADSL line,
an ISP problem?
Many thanks,
Philippe C
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