On 04/04/2006, at 11:05 AM, Nancy McIntyre wrote:
On 04/04/2006, at 5:04 AM, Severin Crisp in the WAMUG Mailing List
digest wrote:
Help Viewer has a problem (10.4.5). MacHelp gets to opening screen
then no links work. All the other "helps" available to Help Viewer
seem fine. MacHelp.help is where it should be in Library/
Documentation/Help and opens to the opening page if I double click on
it but no further. Trashing Help preferences has not helped.
Help!
Try isolating ~/library/caches/com.apple.help.ui (or wherever it's
located in 10.4.x)
Getting rid of those caches works in 10.3.9
Nancy M
Nancy's suggestion of trashing ~/Library/Caches/com.apple.helpui is
correct.
Close and re-open Help Viwer, and the proper contents should be
displayed.
Failing the above solution, you may need to delete the following
property list files from the ~/Library/Preferences folder.
com.apple.helpviewer.plist
com.apple.help.plist
com.apple.helpui.plist
and re-launch Help Viewer.
Cheers,
Ronni
Car'n The Pies
