Hi David -- -- We had many problems with the white Belkin VOIP router, which persisted until we changed all phone filters to Jackson C10s. Details at end. This may not be your problem, might be worth a look, though.
Cheers - David Noel 2009 Apr 18 ============== From: David Moyle <moyla...@westnet.com.au> To: 'WAMUG Mailing List' <wamug@wamug.org.au> iiNet Belkin VOIP Router Date: Fri Apr 17 18:51 Hey Since we are talking about this hoping someone can help me! My house mate has an iiNet Belkin VOIP Router (white) and the wireless drops out constantly. We've updated the firmware which was meant to resolve the issue but it hasn't. Does anyone experience similar issues and maybe found a resolution? Thanks, ========== -- Users of iiNet ADSL2+ services be interested in a recently-solved problem with recurring dropouts of the service. -- I use an iiNet-supplied white Belkin wireless router with the ADSL2+ sharing a line with two phones. One phone is equipped with a Belkin ADSL2+ filter, and following some noise problems a year or so ago I got a second Belkin filter to replace a Tandy ADSL2+ filter on the second phone. -- Starting a couple of months or so ago, we noticed many temporary dropouts occurring in accessing the Internet. Symptoms were that, in accessing a web page or downloading a web file, access by any of our computers slowed right down or timed out. After five minutes or so, normal access would be restored without any action on our part. -- I contacted iiNet for advice, they suggested the problem could be in the phone line, the router, or the phone filters. On the Belkin router you can check the line status by entering http://10.1.1.1/status.stm, and checks showed that during these dropouts the line was physically connected but not active, also our VoiP phone connection came up as 'not succeeded'. -- On periodically refreshing the Belkin status page, after so many minutes it would come up with 'Connected', and service was back to normal. Then my son noticed that dropouts seemed to occur when either of the two standard phones had been active, incoming or outgoing. -- I contacted iiNet Support again with this information, they suggested replacing the phone filters with Jackson C10 ADSL in-line filter/splitters, obtainable from Dick Smith. I contacted various Dick Smith branches, also the local Tandy store, all appeared to offer only their own in-house brands and not Jackson equipment. -- Googling the problem for Australia gave responses suggesting that Jackson C10 filters could be got from Officeworks. I phoned their Subiaco store, who did not carry the filters, then their Osborne Park store, where they said they did have them. However when I drove to Osborne Park a sales assistant said they were out of stock. The assistant was able to look up stocks of these Jackson C10 filters at the 8 or 10 Perth branches of Officeworks, and found 3 stores which had stock, with 13 listed for Morley and 3 or 4 at two other branches. -- Drove to Morley and bought 2 of the 3 they had on available at $27.95 each. Installing these appears to have solved the dropout problem. This saga does highlight the point that one ADSL2+ filter may not be as good as another, and possibly, in view of the experience that the problem appeared to have started and grown over recent months, that these filters might deteriorate or not cope with unseen changes in line conditions. Maybe this information may help others with similar problems. David Noel 2008 May 23 -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
