Hi Stephen, I use iinet as my ISP and found their support very helpful. I thought Westnet have been taken over by iinet but may be wrong, so you may have access to the same help desk.
They told me there can be problems when the phone line goes down before the power is cut off. So for example pulling the phone line out without turning off the modem first can cause confusion and disharmony amongst the handshaking gods. These gods may still be unhappy after your phone line problems. This isn't very helpful but there is a setting you can change on the control panel of the router that fixes the problem. It 'may' be in the ADSL settings area, but sorry I cannot recall. I think it's like giving the handshaking gods some nice chocolate, and makes them happy again. I suggest a call to your helpdesk might help. Also, make sure you do the obvious things like checking your connections. I know I have a dicky wall plate that one day I'll get around to replacing. If the plug is touched, I lose connection. Hope this non technical response helps. :-) Tim On 19/5/09 5:00 AM, "WAMUG Mailing List" <wamug@wamug.org.au> wrote: > Subject: Keep losing internet connection ?? > Date: Mon, 18 May 2009 22:14:04 +0800 > X-Mailer: Apple Mail (2.935.3) > > Hi again folks, > > About 10 days ago we lost our landline. > I reported it to Westnet (my all in one provider). > It was restored about 2 days later. > > Ever since then I lose internet connection every couple of days. > I do all the usual ... power off modem . . restart Mac ....etc !!! > A few minutes later I am back on. > > Very frustrating coz I have changed nothing in my connection setup. > I use a D-Link ADSL2+ Router. > > This never happened prior to the landline problem. > Any ideas ? > > > Regards, > Stephen Chape -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
