Morning James, The emails are sent from an office sized Canon photocopier/scanner. I'll ask if a software update is available.
Regards, Michael. On 9/9/09 8:19 PM, "James Devenish" <jndeven...@gmail.com> wrote: > > Hi Michael, > > 2009/9/9 Michael Hawkins <michael.hawk...@mjhawkins.com.au>: >> Since Snow Leopard was installed the icons for each page of the attachment >> show up in the sidebar in Preview, but I cannot open the pages. >> The attachments print from Preview without any difficulty . >> If I change the suffix from .tif to .tiff , however, the documents open in >> Preview. >> >> Why could this be? > > Sorry to hear the compatibility has gone downhill. Original versions > of the TIFF format only accommodated a single image. New TIFF support > multiple pages (as you well know), but ".tif" is pretty much a legacy > extension. My guess is that the sender(s) are sending an old or > incorrect MIME type in their e-mail, and Snow Leopard is relying on > the .tif extension to indicate the file format. Changing the extension > to .tiff probably causes Snow Leopard to re-evaluate the content on > its merits, at which point the MIME type is replaced with the correct > UTI. Of course, that doesn't explain why printing works, or how you > can fix your problem. Sorry! > > James. > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
