Ray
Although PayPal facilitated the transaction did you actually use a credit card within PayPal? If so, you would be able to call on your Credit Card bank for settlement.
Merv


Raymond Hirst wrote:
Hi Wamuggers!

This is just an alert.  Please read and then be careful.

I recently purchased some goods from an Hong Kong agency (TradeTang) and paid through PayPal believing this would give me some protection.

PayPal says:

"You can open a dispute for 2 reasons:

1. You paid for an item but did not receive it.
2. You received the item but it was significantly not as described by the seller in their listing"

Firstly, the goods were delayed by more than a month, so I opened a PayPal dispute.

Finally, they arrived but were not what I had ordered. They were fakes and did not work as intended.

I notified Trade Tang and Paypal of this.

After much correspondence the wash-up is.

    *  Trade Tang has offered a 20% refund
    * Pay Pal has informed me that as the goods were not bought through
      'ebay' they will not honour the second method protection shown
      above.  Their only protection is for non delivery.


Hence, there is little benefit from using PayPal to pay for non ebay goods.

Be careful and have a good day

Regards


Ray Hirst


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