Hi Maureen,
The fact that it started working again and then stopped again tends to suggest an intermittent hardware fault to me. The first possible culprits to pop into my head are: 1) Faulty USB cable 2) Faulty USB port on the printer 3) Other fault with the printer 4) Faulty USB port on the computer 1) is easily checked by trying a different USB cable Swapping the cable to a different USB port, as you have already done, would tend to rule out 4) (unless both ports have problems) If you open the System Profile application while the printer is connected, look under "hardware" and select "USB" you can see all the USB devices connected to your computer. If you cannot see the connected printer and you have checked that the computer USB post and the USB cable are OK, then it would point to a fault in the printer. Try that first and see how you go. Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com on 2/2/10 6:36 PM, Maureen at mau...@iinet.net.au wrote: > > Hi > At school I have a canon pixma printer connected to my MacbookPro, 10.5.8, > 2.16GHz via USB > > This printer has run beautifully until just recently. > Now I keep getting this message: > > Error Number : 300 The printer does not respond. Make sure that the printer > is plugged in, powered-on, and properly connected to your computer. > > Which it all is and I have even swapped the cable to the other USB port. > Turned the printer on and off a few times and turned it on and off at the > wall. Then all of a sudden today it worked for about 20 minutes and then > stopped and gave me the same message again. I've removed the printer from > the list and added it again. > > Any suggestions appreciated. > > > Take Care > > Maureen > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
